About the role
- 1 Rotational Off per Week
- π° CTC: Based on Performance
- π Workdays: 6 Days a Week
π Mandatory Skills for PhonePe Inbound Processβ Fluency in English & Hindi (Versant Level 4) π£οΈβ Strong Communication Skills β Clear, professional & customer-friendly tone πβ Problem-Solving Ability β Quick thinking & effective issue resolution πβ Active Listening Skills β Understand customer concerns & provide accurate solutions πβ Customer-Centric Approach β Ensure high satisfaction & empathy-driven service πβ Basic Computer Knowledge β Ability to navigate systems & update records π»β Multi-Tasking β Handle multiple queries efficiently β³β Adaptability & Patience β Work in rotational shifts & handle high call volumes π―β Team Player β Collaborate with internal teams for issue resolution π€β Time Management β Prioritize tasks & ensure timely query resolution β°
π Kickstart your career with PhonePe! Apply now! π