Practise Head(SFDC & Mulesoft)

ob Description:

Key Responsibilities:

• Lead and manage the end-to-end Salesforce/MuleSoft Integration practice (knowledge in both will be plus) including solutioning, delivery excellence, and resource development.
• Collaborate with business stakeholders and clients to understand requirements and translate them into scalable and efficient Salesforce solutions.
• Architect and design technical solutions using Salesforce Lightning, Apex, Visualforce, and integration frameworks.
• Drive and mentor a high-performing team of 3 to 7 Salesforce developers and administrators.
• Define best practices, standards, and reusable components across Salesforce implementations.
• Ensure seamless integration with third-party applications using REST and SOAP APIs.
• Provide thought leadership on Salesforce products such as Sales Cloud, Service Cloud, and Experience Cloud.
• Participate in pre-sales, project estimation, and proposal creation as needed.
• If no Salesforce knowledge, then need to have strong integration experience in atleast two tools.
• Define the strategic roadmap for the integration practice aligned with company goals.
• Setting up internal training programs, certification plans, and knowledge management practices.

Required Skills & Experience:

• 12+ years of overall Salesforce/MuleSoft development and administration experience.
• 3-4 years of hands-on experience with Salesforce Lightning Components and Framework and 3-4 years of hand on experience with any integration tool.
• At least 2 years of experience in Visualforce development.
• Proven ability to integrate Salesforce with external systems using REST/SOAP APIs.
• Strong background in technical design and solution architecture.
• Excellent interpersonal and communication skills to gather and refine business requirements.
• Familiarity with Apex design patterns is a plus.
• Strong understanding of Salesforce product suite: Sales Cloud, Service Cloud, Experience Cloud.
• Develop accelerators, reusable templates, and common integration frameworks.
• Proven experience in leading large integration teams and global delivery.
• Hands-on exposure or architectural knowledge of any integration tools like MuleSoft, SnapLogic, Workato, Oracle OIC, Boomi, etc.
• Strong client-facing, solutioning, and having a pre-sales experience will be plus.
• Excellent leadership, communication, and stakeholder management skills.
• Salesforce/MuleSoft integration certification is mandatory; additional certifications are an added advantage.