About the role

Responsibilities:

Meet the defined SLA for all the challenges, concerns, escalations, and queries from the account.
Thorough understanding of the services to assist clients in their day-to-day operations.
Provide Technical Support to the customers in terms of PM, Troubleshooting etc.
Maintain adequate documentation of activities for the Reporting Manager and account.
Strive to achieve the company's vision and values at all possible times.

Requirements:

Good PR skills, follow-up, negotiation, and consultative discussions with clients to finalize the closure; competitive Analysis of the market and requirement gathering.
Increasing business opportunities from customers.
Self-motivated and able to work independently.
Should have exhaustive experience in Selling OEM products.
She/he shall be responsible for negotiating with the client for the best deals and presenting them.
Pleasant Personality.
Should work aggressively to achieve / exceed target.
Having a relationship with an OEM (Enterprise IT Products OEM) shall be an added advantage.
A self-starter who takes ownership to win customers.
Good Communication skills.
Bachelor's or postgraduate degree in Engineering, Arts, Science, or Commerce with knowledge in Information Technology. Master's in Business Administration (Marketing) preferred.
1+ Years of IT Hardware Sales, Solutions, and Support / Cyber Security / Networking.

Sales / Support Skills:

IT products Sales (IT Infrastructure Solutions sales which includes Data Centre Solution/Server/Storage/ Cyber Security /Networking components) to different industry segments.
Technical Expertise to provide customers with excellent support.
Should be able to do Account Management and Handle customers.

Desired Profile:

Candidate Profile:

Pre - Sales Executive - IT