About the role
Key Responsibilities: • Pre-Sales Support & Product Demonstrations: Conduct compelling, tailored product demonstrations for prospective clients and partners, effectively showcasing the value proposition and technical capabilities of Cybernetyx AI solutions. • Product Positioning & Expertise: Develop a deep understanding of product positioning, key differentiators, and competitive landscape to effectively address prospect inquiries and objections during the sales process. • Own Product Update Communication: Create engaging product update videos and materials; own the communication strategy and dissemination of product updates and release notes to all partners and customers. • Develop Training & Enablement Content: Design, create, and maintain high-quality training and pre-sales materials (presentations, demo scripts, competitive guides, videos, e-learning modules, user guides, FAQs) for various audiences (Sales, Pre-Sales, Support, Partners, Customers). • Deliver Training: Conduct engaging and effective training sessions (live virtual, recorded, in-person when required) on product features, benefits, use cases, technical configuration, and competitive positioning. • Translate Technical Concepts: Work closely with Product and Engineering teams to translate complex technical details into easily understandable benefits and value propositions for both technical and non-technical audiences during pre-sales and training scenarios. • Sales & Partner Enablement: Equip Sales teams, Pre-Sales counterparts, and channel partners with the knowledge, resources, and skills they need to effectively position, demonstrate, and sell Cybernetyx AI solutions. • Content Management: Organize and maintain a central repository for all pre-sales support, product communication, and training materials. • Measure Effectiveness: Define and track metrics to assess the impact and effectiveness of demonstrations, training programs, and communication initiatives (e.g., demo conversion rates, knowledge retention, partner readiness). • Feedback Loop: Gather feedback from sales interactions, training sessions, partners, and customers to continuously improve materials, product understanding, and inform product development.
Required Qualifications: • Proven experience (minimum 3-5 years) in a customer-facing technical role such as Pre-Sales Engineer, Solutions Consultant, Sales Engineer, Technical Trainer, or a similar enablement/product expert position, preferably within B2B SaaS, EdTech, or AI technology. • Demonstrated ability to deliver compelling and effective product demonstrations to diverse audiences. • Strong understanding of sales processes and the role of pre-sales technical validation. • Proven ability to create engaging training and enablement content across various formats (written, visual, video). • Exceptional presentation, communication (verbal and written), and interpersonal skills. • Proven ability to simplify complex technical concepts and articulate clear value propositions. • Experience with presentation software, video creation/editing tools, and potentially e-learning authoring tools or LMS. • Strong organizational skills and ability to manage multiple projects and priorities simultaneously. • Bachelor's degree in a relevant technical or communications field (e.g., Computer Science, Engineering, Marketing, Education, Technical Writing) or equivalent practical experience.