Principal Product Specialist (Browser Security/Web Security)

Role 

We are looking for a Principal Product Specialist – Browser Security to join our team. This is a Hybrid (Bangalore) role, reporting to the Director, Threat Researcher in the Engineering department. Zscaler is seeking a hands-on technical specialist to drive customer adoption and secure enterprise sales wins. 

In this technical, customer-facing role, you will collaborate with Sales, Product, and Engineering to lead product walkthroughs, technical workshops, proof-of-value engagements, deployments, and live troubleshooting. You will translate browser security capabilities into clear business outcomes for CISOs, security leaders, and architects.

What you’ll do (Role Expectations)

• Serve as Zscaler’s Browser Security technical specialist, leading customer discovery, demos, solution deep dives, and architecture discussions
• Own or support POCs / POVs, including success criteria definition, test planning, execution support, and outcome validation
• Help customers design and validate browser-layer security controls and use cases, including threat prevention, protection against browser-delivered attacks, in-browser data protection, secure workflows, and policy-based browser controls
• Work directly with security architects, SOC teams, endpoint teams, application security teams, and CISO-level stakeholders
• Partner with cross-functional teams (Sales, Product, Engineering, Customer Success) to provide deployment guidance, policy recommendations, and troubleshooting during customer evaluations, supporting US East timezone calls as needed

Who You Are (Success Profile)

• You act like an owner, driven by a passion for the mission and a strong bias for action. You navigate seamlessly between high-level strategy and hands-on execution while taking full responsibility for outcomes.
• You are a high-trust collaborator who thrives in a team-first environment. You foster open dialogue by giving and receiving constructive feedback with clarity, respect, and candor to build lasting trust.
• You are customer-obsessed, building deep empathy for internal and external stakeholders to solve their real-world security challenges. You champion user needs from discovery to resolution, measuring success by customer impact.
• You are driven by innovation and energized by solving complex technical challenges. You bring curiosity to understanding browser security architecture and continuously seek scalable, secure solutions.
• You lead with integrity and high accountability, consistently aligning your actions with your commitments to foster transparency and trust across cross-functional teams.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 7–12 years of cybersecurity experience (web security, pentesting, or product specialization) within a security vendor, VAR, systems integrator, or enterprise security team
• Hands-on experience with browser security controls and a strong understanding of web threat prevention, client-side attack surfaces, browser exploitation, phishing defense, in-browser data protection, and secure enterprise browsing, along with browser-related endpoint and network controls
• Proven experience driving enterprise engagements (POCs, POVs, deployments) and delivering technical workshops and walkthroughs to both executive and practitioner audiences
• Strong understanding of web and security fundamentals, including HTTP/HTTPS, SSL/TLS, DNS, browser architecture, web threats, enterprise access controls, and data protection
• Cross-functional collaborator comfortable with direct customer interaction, live troubleshooting, hands-on technical problem solving, and supporting US East timezone meetings as needed

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Software engineering or product development experience with browser controls, web inspection, threat detection, telemetry, policy enforcement engines, and endpoint agents or extensions
• Prior experience in applied security roles, including security research, red teaming, penetration testing, threat/malware analysis, or application security engineering

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