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Digitel Media

Posted 25 Aug 2026

Process Associate

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Employment
Full time
Team
Operations
Posted
25 Aug 2026

About the role

HIRING PROCESS ASSOCIATE AND SR.ASSOCIATE  | AHMEDABAD | ON-SITEWe are Hiring an Associate & Sr. Associate for an International BPO for a US Campaign for Lead Generation.                                                                                                                                                                                                                      SalaryDesignation: Associate & Senior Associate (International Voice Process)
Shift: Night ShiftShift Timing: - 7 PM to 5 AM (Sat & Sun Fixed off)Location: S.G Highway, Ahmedabad, Gujarat -380054  Education: - Undergraduate/ Graduate
Employment Type: - Full Time, Permanent-0nsite

About Us:Join our vibrant team at Digital Media LLP, a leading company specializing in providing high-quality customer support services. We are looking for dedicated and enthusiastic individuals to fill the role of US Voice Support Executive for our night shift operations. If you're willing to relocate to Ahmedabad and are comfortable with the US shift timings, we want to hear from you!
Key Responsibilities:
  • Engage with US-based clients through inbound and outbound calls for lead generation and customer support.
  • Build rapport and maintain excellent communication with customers to provide the best service experience.
  • Meet and exceed performance targets, ensuring a high level of customer satisfaction.
  • Contribute to team goals in a fast-paced, rewarding environment.

What We Offer:
  • Competitive Salary: ₹15,000 – ₹20,000 per month based on experience.
  • Attractive Incentives: Performance bonuses.
  • Health Benefits: Comprehensive health insurance coverage (Best in Industry!).
  • Fixed Weekends Off: Enjoy Saturdays and Sundays off for a better work-life balance.
  • Career Growth: Opportunities for promotion and career advancement within the company.
  • Supportive Work Environment: A dynamic and energetic team that fosters professional growth and teamwork.

Who We're Looking For:
  • Excellent Communication Skills: Strong verbal and written English communication skills are essential.
  • Comfortable with US Shift Hours: Must be willing to work night shifts from 7:00 PM – 5:00 AM (US Shift).
  • Open to Relocation: Applicants must be willing to relocate to Ahmedabad, Gujarat.
  • Freshers Welcome: Previous customer service experience is a plus, but not required—training will be provided.
  • Ability to Work On-Site: This is an on-site position based in Ahmedabad.

Why You Should Apply:
  • Attractive Salary & Incentives: Competitive base salary plus performance-based rewards.
  • Work-Life Balance: Fixed night shifts with weekends off.
  • Health & Wellness: Comprehensive health insurance for peace of mind.
  • Opportunity for Career Growth: We promote from within and offer a clear growth path.

Interested candidate can share their resume at -

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