Process Improvement

The Process Improvement Specialist will identify, lead and sustain improvements across engineering and operational processes from our Bengaluru office. The role will use structured problem-solving, Lean and Six Sigma methods, and data analysis to improve quality, delivery, cost, productivity and customer outcomes. The successful candidate will work across functions, convert complex issues into practical improvement plans, and build capability so that improvements become part of everyday working.

KRA:

·   Lead cross-functional improvement projects from problem definition through implementation, benefit validation and sustainment.

·   Map current-state processes, identify waste, bottlenecks, rework, variation and control weaknesses, and design practical future-state solutions.

·   Apply Lean and Six Sigma methods including DMAIC, value stream mapping, Kaizen, 5S, standard work, visual management, root cause analysis and mistake-proofing.

·   Use data to establish baselines, analyse trends and causes, and track improvements in quality, cost, delivery, productivity, cycle time, right-first-time and work in progress.

·   Facilitate workshops with Engineering, Quality, Operations, Supply Chain, Technical Publications and Project Management stakeholders.

·   Develop business cases and implementation plans that clearly define scope, ownership, risks, milestones, resources and expected benefits.

·   Create dashboards, process controls and governance routines using tools such as Excel and Power BI.

·   Coach teams in structured problem-solving and continuous improvement, helping managers and process owners sustain new ways of working.

·   Support digitalisation and automation opportunities where technology can simplify workflows, improve data quality or reduce manual effort.

·   Communicate progress, risks, decisions and realised benefits clearly to local and international stakeholders.

·   Improvement projects delivered to agreed scope and milestones.

·   Validated improvements in quality, delivery, cost, productivity or cycle time.

·   Effective adoption and sustainment of standardised processes and controls.

·   Improved visibility of process performance through meaningful metrics and governance.

·   Positive stakeholder engagement and increased team capability in continuous improvement.

Candidate profile A practical, data-led change agent who can move comfortably between detailed process analysis, collaborative workshops and concise management reporting.

·   Bachelor’s degree, or equivalent professional experience, in Engineering, Manufacturing, Industrial Engineering, Operations, Quality or a related discipline.

·   Practical experience delivering process improvement, operational excellence, quality improvement or business transformation initiatives.

·   Working knowledge of Lean, Six Sigma and structured problem-solving techniques, with evidence of delivering measurable outcomes.

·   Strong analytical capability, including process mapping, data interpretation, KPI definition and benefit tracking.

·   Confident workshop facilitation and stakeholder management skills, with the ability to influence across functions and levels.

·   Clear written and verbal communication skills in English, suitable for working with global teams and customers.

·   Competence in Microsoft Excel and PowerPoint; experience creating management-level reports and presentations.

·   Lean Six Sigma Black Belt qualification; Green Belt certification with strong project delivery experience will also be considered.

·   Experience working in the aerospace domain, particularly engineering services, manufacturing, maintenance, repair and overhaul, or technical publications.

·   Familiarity with aerospace quality and industrialisation methods such as AS9100, APQP, PPAP, PFMEA, control plans, SPC or process capability.

·   Experience with Power BI, Minitab, process mining, workflow automation or other digital improvement tools.

·   Experience working within a global delivery model and collaborating with UK, European or international stakeholders.

·   Experience coaching teams, facilitating Kaizen events or developing Lean capability within an organisation.

Analytical thinking

Uses evidence to isolate causes and make sound decisions.

Delivery focus

Turns improvement opportunities into controlled, measurable results.

Influence & collaboration

Builds alignment across functions without relying on hierarchy.

Structured problem-solving

Frames ambiguity and applies disciplined methods.

Change leadership

Engages people and embeds sustainable ways of working.

Customer mindset

Connects process performance to customer and business outcomes.