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eClerx

Posted 10 Feb 2026

Process Manager - Technology Services - 81872

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Team
eClerx Services Ltd
Posted
10 Feb 2026

About the role

Role Objective

This role is the backbone of the "Insights Framework." The Specialist ensures data integrity across global markets, manages the complex budget pacing of a multi-product fintech portfolio, and visualizes the sign-up funnel to identify friction points.

Key Responsibilities

  • Budget & Investment Governance: Maintain bi-weekly visual tracking of spend by product, region, and campaign, ensuring global budgets are pacing to plan.
  • Funnel Analytics: Map the user journey from "Sign-up Start" to "Account Creation," identifying drop-off points and reporting on conversion variance.
  • Automated Reporting: Build and maintain scalable dashboards (Tableau/Looker/PowerBI) that visualize primary drivers of engagement vs. spend.
  • Audience Mapping: Identify signals of audience saturation or overlap across global markets and suggest expansion opportunities.
  • Data Integrity: Ensure platform-to-CRM data alignment (In-platform vs. Back-end) to provide a single source of truth for the client.

Required Skills

  • Experience: 3+ years in marketing analytics or data operations.
  • Tools: Advanced Excel/SQL, BI Tools (Tableau/Looker/PowerBI), and familiarity with Web Analytics (GA4/Adobe Analytics).
  • Methodology: Strong understanding of PoP (Period-over-Period) variance analysis and attribution modeling.
  • Detail-Oriented: Exceptional accuracy in managing high-volume campaign budgets across multiple currencies and regions.

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