About the role
Key Responsibilities:
Systems Administration:
Administration of user records and profiles, ensuring timely and accurate additions, changes and deletions.
User controls (periodic) reporting for compliance and management
Platform workflows, approval logic, associated metadata management, and reporting
Configuration management of various functions or modules within the platforms
Change management procedures related to all platform administration functions
Testing of platform releases and changes/additions where relevant
Provide training and support to users and business stakeholders on using these systems as needed
Compliance and Documentation:
Ensure all vendor documentation is complete, accurate, and up to date.
Monitor and enforce compliance with company policies and industry regulations.
Understand and ensure compliance and risk related regulations are adhered to in vendor data operations.
Understand controlled environments and workflows.
Relationship Management:
Serve as the primary point of contact for users and business stakeholders, addressing inquiries and resolving issues promptly
Work directly with and provide other functional teams (Finance, Technology, etc) support regarding the relevant systems.
Reporting and Analysis:
Prepare regular reports on relevant metrics where required
Provide regular management updates on activities, competition / market intelligence, and pipeline of go-forward projects for review.
Hybrid role (3 days a week in office required)
Experience:
- Minimum of 2-4 years of experience in systems administration one of the platforms in scope.
- Experience with system administration and compliance processes.
Skills:
- Knowledge of industry regulations and compliance standards in procurement operations.
- Knowledge of controlled environments and workflows.
- Strong attention to detail and organizational skills.
- Strong data entry skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and collaboratively in a team environment.
- Strong English communication skills (written and spoken) with the ability to explain issues and remedies.