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Posted 23 Mar 2022

Product Analyst II

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Posted
23 Mar 2022

About the role

All about Zeta Suite :Zeta is the world’s first and only Omni Stack for banks and fintechs. We are rethinking payments from core to the edge, led by the vision to augment the purpose of money and banking with technology. A single, modern software stack comprising processing, loans, customizable mobile and web apps, fraud engine, and rewards for retail banking. We are a new-age, high-growth startup (& a unicorn!) founded in 2015 by two visionary leaders Bhavin Turakhia & Ramki Gaddipati, whose entrepreneurial legacy & excellence has put us on top of the global fintech ecosystem. Zeta currently provides its platform and products to BFSI issuers in India, Asia, and LATAM. The product offerings are used by banks like RBL Bank, IDFC First Bank and Kotak Mahindra Bank, 14000 corporates and over 2 million users. Zeta is a SOC 2, ISO 27001, ISO 9008, PCI DSS certified company. The company has over 500 employees and clocks over 1 million transactions per day.
About Photon:Traditionally banks have been more focussed on operations, products and their competitors while customers were not at the heart of their business processes. With changing competitive, regulatory and technology landscape compounded by a new age customer who expects a superior customer experience, we believe that customers can be served best right at the start of their journey with banks or their partners. To envisage this, we have built Photon - Origination and CLM which is a modern, cloud native, API and microservices based customer onboarding and lifecycle management offering which allows banks and their partners to seamlessly onboard their customers for various services and relationships that they have to offer. If you get excited to see how an Aadhaar based KYC and verification enables you to open a bank account from a mobile device right at your home within a few minutes and you enjoy solving complex customer focused problems, this is a place to be. Our offering includes application management, rules based workflows, 3rd party integrations, KYC, AML CDD profiling, Risk assessment and various reports and analytics. 
About the Role:The product team of customer onboarding and lifecycle management is responsible for charting out the long term strategy and roadmap of the products to deliver maximum value to banks and their customers. As a Product Analyst, you would be supporting the vision for one of our key offerings working alongside business, solution, engineering and of course the rest of the product team. You would be analyzing and defining key business requirements of the product which are aligned with the product strategy and overall Zeta’s long term vision. The Role:
  • Research and analysis to identify market opportunities and translating them into feature definitions.
  • Interact and collaborate with engineering, business and product members to solve impactful problems with high confidence.
  • Work closely with product managers in product planning, giving inputs for quarterly OKRs and ensuring overall achievement of product objectives.
  • Collaborate with technical writers to document thorough release notes, dev guides, cookbooks, and/or supporting documentation.
  • Gather information from various stakeholders to document functional, system and business requirements.
  • Perform functional system impact analysis to identify any impacted use cases or functionalities.
  • Build and maintain deep techno-functional knowledge of the platform and its corresponding use cases.
    • The Skills:
  • 2+ years of work experience from product/business analyst background
  • Ability to work on both quantitative and qualitative data
  • Should have an eye for identifying opportunities to improve the product, quick learner, and willing to explore areas beyond a defined role
  • Strong analytical skills with the ability to draw meaningful business insights from raw data
  • Willingness to listen, understand user/business problems and solve these problems using an analytical approach. 
  • Ability to prioritize the tasks and work with a diverse set of stakeholders
  • Obsessed about technology-driven product development with an eye to delivering frictionless flows/experiences
  • Should be comfortable having techno functional discussions with engineering to make informed product decisions 
  • Education: Bachelors or Masters in an analytical or technical field; computer science preferred and MBA degree while desirable, is not mandatory

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