About the role
Job responsibilities
- Own the product roadmap, vision, development, execution, risk management, and business growth targets for key Debit initiatives
- Lead the end-to-end product lifecycle from discovery and ideation through launch, optimization, and ongoing enhancements
- Define and deliver product strategies that improve customer experience, increase engagement, and support business growth objectives
- Establish and monitor product performance metrics, including customer adoption, utilization, financial outcomes, risk posture, and operational efficiency
- Partner closely with technology, operations, risk, compliance, legal, controls, marketing, analytics, and customer experience teams to deliver high-quality solutions
- Identify emerging market trends, customer needs, and competitive opportunities to inform product differentiation and innovation strategies
- Drive prioritization decisions, balancing customer needs, business goals, technical feasibility, risk considerations, and resource constraints
- Influence executive stakeholders and develop business cases supporting strategic investments and product enhancements
- Ensure products comply with regulatory, risk, control, and governance requirements while maintaining an exceptional customer experience
- Coach and mentor product managers and product associates on product management best practices, customer-centric design, and strategic thinking
Foster a culture of innovation, accountability, collaboration, and continuous improvement across the product organization
- 8+ years of experience delivering products and technology solutions with experience working in highly regulated financial services, payments, banking, or fintech environments
- Extensive knowledge of product management disciplines, including strategy development, roadmap management, customer discovery, and product lifecycle management
- Proven experience building and executing product strategies that drive measurable business and customer outcomes with strong understanding of customer experience design, product performance measurement, and data-driven decision-making
- Experience balancing customer needs, operational requirements, risk management, and financial objectives
- Demonstrated success influencing senior stakeholders and leading complex cross-functional initiatives.
- Experience managing competing priorities and driving results in a large, matrixed organization
- Strong analytical, problem-solving, and strategic planning skills
Exceptional written and verbal communication skills, including executive-level presentation experience
- Deep knowledge of debit, payments, consumer banking, card, or transaction products
- Experience managing products with significant customer scale and transaction volume
- Recognized thought leader within product management, payments, or consumer banking
- Experience delivering digital transformation and modernization initiatives
- Strong understanding of card networks, payments ecosystems, financial services regulations, and fraud/risk management considerations
- Track record of leading and developing high-performing product teams
- MBA or other advanced business, technology, or analytics-related degree