About the role

About TeamianTeamian is an AI-powered CRM platform that helps businesses manage their sales, marketing, and customer support in one place.It brings together leads, WhatsApp, calls, email, marketing campaigns, automation, and customer conversations into a single platform. Teamian helps businesses capture and manage leads, automate follow-ups, improve sales processes, and build better customer relationships.Our goal is to make sales and customer management simple, automated, and more effective for growing businesses.
Role SummaryWe are looking for a Product Manager – CRM, Sales & Marketing Automation to own the CRM, sales, and marketing automation products at Teamian.This role is for someone who has already built and shipped CRM or marketing automation products. You should understand the complete journey from lead capture to closed deal, along with the marketing engine that brings those leads into the sales pipeline.You should be able to look at our current CRM and quickly identify what is missing, what can be improved, and what needs to be built next because you have worked on similar products before.You will work closely with sales, marketing, engineering, design, and business teams to build simple, scalable, and effective CRM and automation experiences.
Product area ownedSales side

Lead management — capture, deduplication, assignment rules, routing logic, lead scoring
Lead nurturing — stage progression, follow-up cadences, task automation, reminders
Pipeline and deal management — stages, forecasting, activity tracking, win/loss capture
Sales enablement — templates, playbooks, battlecards, quote and proposal generation
Reporting and dashboards for sales leaders — conversion by stage, rep performance, source attribution

Marketing side

Marketing automation — workflow builder, triggers, conditions, branching, delays
Email marketing — campaign builder, templates, segmentation, A/B testing, deliverability, unsubscribe handling
WhatsApp marketing — template management and approval flows, broadcast campaigns, opt-in compliance, BSP integration
Landing pages, forms and web-to-lead capture
Campaign attribution and ROI reporting

Cross-cutting

The workflow engine itself — how users build automations without writing code
Integration surface: calendars, telephony, payment links, ad platforms

Background we're looking forMust have shipped CRM or marketing automation product at a company that sells it. Not someone who used a CRM — someone who built one.

4–8 years in product management, with at least 3 in CRM / sales-tech / martech
Has owned a workflow or automation builder as a product surface
Understands email deliverability and WhatsApp Business API constraints in practice, not theory
Comfortable with the data model underneath a CRM — objects, relationships, custom fields, permissions
Can write specs an engineering team can build from without a dozen follow-up meetings
Has run discovery with actual sales teams and translated messy feedback into a roadmap

Nice to have

Experience selling to SMBs in India — the buyer we're targeting
Exposure to AI features in a CRM context: lead scoring, call summarisation, next-best-action
Technical enough to read an API spec and reason about integration limits

Educational Qualification

Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Administration, Marketing, Management, or a related field.
An MBA or Master’s degree in Marketing, Management, Technology, Product Management, or a related field is an advantage.
Candidates with strong relevant experience in CRM, sales-tech, martech, or marketing automation product management may be considered irrespective of their specific academic background.

Product Manager – CRM, Sales & Marketing Automation (Teamian)

About the role

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