About the role
The impact that you will be makingThe platform is a store execution and allocation-review app used by store associates and managers on the floor of high-SKU physical retail locations, often with unreliable connectivity. The product decisions here are inseparable from mobile Android realities — screen real estate, offline behavior, interrupted workflows, and non-technical users under time pressure. This role owns the requirements, workflow design, and day-to-day product judgment for the mobile experience, and must be able to reason about Android constraints directly rather than translating through someone else.
What this role entailsRequirements & Product Definition
- Own detailed functional requirements for the mobile app: user stories with clear given-when-then acceptance criteria, workflow diagrams, and edge cases — not just feature summaries.
- Translate ambiguous business asks (from clients or internal stakeholders) into structured requirements, calling out open design decisions explicitly rather than letting them stay implicit.
- Define the end-to-end store associate and store manager workflows: review, edit, approval, and escalation paths, including what happens when a device is offline or a sync conflict occurs.
- Maintain a live backlog of open product decisions (e.g., edit-window rules, approval bounds, disposition of un-actioned items) and drive them to resolution with the right stakeholders.
- Understand and account for native Android constraints in every requirement: offline-first data availability, screen size and interaction patterns for a floor associate (often one-handed, gloved, or interrupted), and battery/network limitations on retail-grade devices.
- Partner directly with the mobile engineering team on feasibility and sequencing — able to ask the right technical questions about sync behavior, conflict resolution, and performance rather than treating mobile as a generic 'frontend.'
- Review mobile prototypes and builds hands-on (not just via specs) to catch usability issues specific to Android and to field conditions before they reach UAT.
- Flag when a requirement has architectural consequences (e.g., forces a specific offline-sync behavior) and route it to engineering early rather than after the design is set.
- Support active client delivery: participate in requirement walkthroughs, UAT planning, and client Q&A on product scope and behavior.
- Work backward from delivery milestones (e.g., data sign-off, go-live) to sequence requirements and flag scope risk early, with a recommendation attached — not just a flag.
- Produce client-ready documentation (FRDs, workflow diagrams, release notes) in plain business language, distinct from internal engineering specs.
- Coordinate with QA on test scenarios for mobile-specific risk areas: offline usage, interrupted sync, low-connectivity environments, and device variability.
- Continuously separate what is client-specific from what should be configurable at the platform level, and flag anything that risks being hard-coded to a single client's workflow.
- Contribute to the reusable configuration framework (personas, hierarchy depth, edit windows, approval rules) so future clients can be configured in rather than custom-built.
What lands you this roleMust Have
- 8+ years of product management experience, with at least 4+ years specifically on a native Android or Android-first mobile product (not a web product with a mobile-responsive view).
- Demonstrated ability to write detailed, unambiguous requirements — given-when-then acceptance criteria, explicit edge cases, and open-decision tracking — not high-level feature descriptions.
- Working knowledge of core Android product constraints: offline data behavior, sync/conflict scenarios, notification and background-task limitations, and device fragmentation — enough to have a real conversation with a mobile architect, not just a glossary-level familiarity.
- Experience shipping a product used by non-technical, operationally focused end users in a physical, time-pressured environment (retail floor, warehouse, field service, logistics) — the design tolerance for error and training is very different from a desk-based B2B tool.
- Comfortable working directly from a live backlog of open design decisions and driving them to closure with multiple stakeholders, rather than waiting for decisions to be handed down.
- Prior experience in retail, logistics, or supply-chain software (store operations, inventory, warehouse management, delivery/route planning) — familiarity with allocation, replenishment, or capacity-constraint concepts is a plus.
- Experience working on a multi-client or multi-tenant B2B SaaS product, with prior practice distinguishing client-specific asks from platform-level configuration.
- Experience producing client-facing documentation and presenting product decisions directly to client stakeholders.
- Experience working with distributed engineering teams across multiple time zones.
What we offer
- An opportunity to be part of some of the best enterprise SaaS products to be built out of India.
- Opportunities to quench your thirst for problem-solving, experimenting, learning, and implementing innovative solutions.
- A flat, collegial work environment, with a work hard, play hard attitude.
- A platform for rapid growth if you are willing to try new things without fear of failure.
- Remuneration with best-in-class industry standards with generous health insurance cover
Some of our accolades include:
- Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years: 2020-2024.
- Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years: 2018-2024.
- Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
- Ranked #72 in America’s Most Innovative Companies list in 2023—by Fortune—alongside companies like Microsoft, Tesla, Apple, IBM, etc.
- Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.
- Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortments, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications.