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Ujjivan Small Finance Bank

Posted 17 Aug 2023

Product manager - personal loans

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Employment
Full time
Team
Banking & Financial Services
Posted
17 Aug 2023

About the role

Position Responsibilities: - Pivotal role as a Senior Product member in daily functioning of the PL product and processes. - Clear understanding of the P&L with respect to Asset business and closely tracking v/s plan. - Develop & implement value propositions for PL business. Identifying new product/variant opportunities to meet customer & market requirements. - Look for opportunities to enhance revenue from business via both NTB & X-sell (ETB) programs. Focus on increasing conversion of X-sell bases. - Closely track efficiency of marketing campaigns conducted with help of campaign team through Online / SMS / Email mode & develop focused marketing plan for NTB leads & x-sell bases. - Collaborate with the Digital Marketing Team to increase customer penetration via digital medium. Creating detailed BEDs for optimising digital sourcing process for end-to-end digital sourcing both for NTB & X-sell portal. Driving implementation of end-to-end projects from inception till launch. - Build and nurture strategic partnerships across new partners identified to increase inorganic growth. Track the business funnel closely. - Define, understand and improve key funnels and metrics w.r.t conversion and cost of acquisition from various digital channels like, loan aggregators, structured fintech partners, branch & in-house teams to increase efficiency in sourcing. - Coordinate with internal bank verticals like DSA / Branch / In-house / etc. in the bank on collecting requirements and convert them into clear actionable items. Develop the go to market strategy. - Closely liaison with other functions in the bank like Credit, Risk, Operations, IT, Service Delivery, Legal, Compliance in developing & executing product & process launches. - Well versed with customised Senior Mgmt. MIS & Presentations highlighting key trends and suggest actions to be taken. - Ensure regular review of credit policy, product collaterals, regulatory guidelines and accordingly initiate required changes in policies / processes & collaterals for each function impacting the PL business. - Develop & Execute all product related performance metrics (including tracking of portfolio quality) and streamline the data flow concerns if any in all products / programs handled. - Responsible for the tracking competition in the market and generate market intelligence, lookout for trends, buyer preferences to encash for the product. - Review the processes regularly from cost perspective so that we on track with respect to budgets. Knowledge: - Excellent strategic, quantitative, analytical, data interpretation & good writing skills are a must. - Better understanding of Retail Asset Business. Skills: - Organised, methodical, proactive planner and an efficient executor. - Skilled in Ms-Excel. Analytics stint in the past is preferable. - Project management capabilities and effective interpersonal skills. - Ability to do multi-tasking and work under deadlines & work pressure. - Team player who is able to create good working relationships with various teams in various functions & external vendors. Qualifications & Work-ex: - MBA (Marketing and/or Finance) with around 10-12 years of overall experience in a Retail Asset - Product Role. (preferably Personal Loans)

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