About the role
- Lead a complex product area by defining its vision, strategy, and measures of success, while considering the wider WhatsApp and company context.
- Identify and prioritize the most significant user and product opportunities, adapting the strategy as new evidence and context emerge.
- Translate strategy into a coherent roadmap across multiple workstreams, driving progress against goals and resolving dependencies and blockers.
- Build alignment across adjacent product teams and partner functions, resolving divergent goals and creating shared strategies where needed.
- Use qualitative research, quantitative analysis, and market insight to inform product decisions and influence the broader product organization.
- Communicate the product strategy, trade-offs, and progress with clarity to cross-functional teams and senior stakeholders.
- Raise the effectiveness of the team and support the growth of other PMs and cross-functional partners through mentorship and coaching.
- 8+ years of relevant industry experience, including at least 3 years in Product Management
- Experience leading consumer product strategy and execution at significant scale
- Experience leading cross-functional teams across the full product lifecycle, from defining product vision and requirements through launch, measurement, and iteration
- Experience using user research, experimentation, and large-scale data to identify opportunities, make trade-offs, and drive measurable product outcomes
- Experience integrating diverse user needs, product requirements, and competitive context into a coherent strategy
- Experience influencing across organizational boundaries and aligning senior cross-functional stakeholders without direct authority
- Demonstrated excellence in written and verbal communication, including bringing clarity to complex product decisions
- Bachelor’s degree or equivalent practical experience
- Experience building products for diverse international audiences and markets
- Experience defining and validating zero-to-one consumer product opportunities
- Experience in designing audience, privacy or identity controls that help people share confidently
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ability to use AI tools to accelerate product discovery, prototyping, analysis, or team workflows while applying responsible AI practices
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience building consumer products
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Experience in a consumer-focused technology company, with in-market experience in India
- Experience working with payment infrastructure in emerging markets
- Experience building and scaling early-stage growth efforts