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Posted 30 Jan 2022

Product Solutions Engineer

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Posted
30 Jan 2022

About the role

About Zeta
Co-founded by Bhavin Turakhia (CEO) and Ramki Gaddipati (CTO), Zeta® is on a mission to make digital payments easy, inclusive and valuable for corporations, employees and merchants globally. Our products revolve around the key idea that spending and receiving money should be easy, fast, and trouble-free.
Our business comprises:
1) Zeta® Banking- we are in the business of providing a full stack, cloud native, API-first neo-banking platform including a digital core and a payment engine for issuance of credit, debit and prepaid products that enable legacy banks and new age fintechs to launch modern retail and corporate fintech products.
2) Zeta Benefits - We started our business as an ‘employee benefits’ provider in India, with technology at the core of the offering. The Zeta BRS business today exists as a merged entity, with Sodexo, in India. On the global level, we are working with various Sodexo geographies as their technology partner, providing customisable suite of frontend and backend solutions for the BRS industry. We currently engage with Sodexo in Brazil, Vietnam and The Philippines; and are continuously expanding to more countries.
3) Enterprise Payments - our enterprise payments solution helps financial institutions simplify payment flows using full stack, cloud native, API-first technology. From reward and recognition programs to gifting to expense management, we aim to make all enterprise payments hassle free while delivering a tangible business impact to the end user.
Zeta currently provides its platform and products to BFSI issuers in India, Asia, and LATAM. The product offerings are used by banks like RBL Bank, IDFC First Bank and Kotak Mahindra Bank, 14000 corporates and over 2 million users. Zeta is a SOC 2, ISO 27001, ISO 9008, PCI DSS certified company. The company has over 500 employees and clocks over 1 million transactions per day.Zeta® was awarded the best B2B platform and the best Payment App at the Payments and Cards Summit 2018. The company was also recognised as one of India’s most innovative product companies at NASSCOM Emerge 50 awards 2017 and was named the Fintech Rising Star for 2017 by the India FinTech forum.

Zeta intends to replace many legacy systems in use by banks for processing payments. Banks need to leapfrog into an era of connected devices and omnipresent commerce. Banking should become an integral part of the commerce and enterprise systems, thereby enabling seamless consumer and business transactions. The average number of interactions an account holder may have with a bank would increase to 12-15 per day in the near term from the current average of 3-4 transactions per month. These could grow to an unimaginably large number in future. An integral component in the payment journey is the mobile app. @Zeta we build multiple mobile applications for our multiple banking partners. In addition, we have a bunch of SDKs which we provide to our customers so that they integrate our banking stack on to their mobile applications. @Zeta we are looking to hire Product Solutions Engineer for our mobile teams. If you are excited to be a part of Zeta and your skill set matches do not forget to click on the apply button. What is the role like?
  • Develop a deep understanding of applications and components in the system.
  • Excellent problem-solving skills and a good sense of numbers.
  • Analyze problems, diagnose, and fix bugs when required.
  • Work with developers to identify and resolve complex problems.
  • Address urgent issues quickly, work within and measure against customer SLAs.
  • Provide feedback from end-users to the team.
  • Experience on setting up experimental design and evaluating the impact will be a big plus.
  • Maintain ongoing record of problem analysis and resolution activity in an on-call tracking system.
  • Proactively monitor production and non-production environments and applications.
  • Who can apply for this role?
  • BE/B.Tech in Computer Science or some equivalent academic stance.
  • Good exposure to mobile application debugging and expertise with tools like Android Studio, Xcode etc. 
  • Basic programming skills in any language of choice. 
  • Basic idea of Elastic search and related tools (Kibana) is a plus. Understanding swagger documentations and using postman is a plus.
  • Problem solver and an attitude to learn. Go-getter and who loves challenges
  • Excellent communication and presentation (both oral and written) skill.
  • Must have skills
  • Must have skills
  • SQL: Intermediate
  • API understanding/postman – Intermediate
  • kibana / log checking – Basic
  • Debugging L2  /L3 levels
  • Good to have skills
  • cketing tool - jira / zendesk
  • Monitoring tool - grafana - Basic
  • domain - Banking / payments / accounting
  • Api documentation - Swagger
  • understanding of jemru jobs
  • knowledge of python / java

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