About the role
- Provide technical consultation and application expertise to the sales team and customers during the pre-sales phase.
- Conduct product demonstrations, application feasibility tests, and sample analyses to validate performance and support purchasing decisions.
- Prepare technical proposals, quotations, and application-based documentation to strengthen sales pitches.
- Participate in customer visits, seminars, and product presentations to communicate value propositions.
- Collaborate with regional sales teams to identify new business opportunities and expand the customer base.
- Track and manage sales funnel activities for assigned product lines.
- Develop and deliver product training for sales colleagues to enhance their technical understanding and selling capabilities.
- Provide inputs for marketing campaigns, brochures, and trade show content.
- Deliver installation and application training to new customers, ensuring a smooth onboarding experience.
- Offer ongoing technical support and guidance for method development, troubleshooting, and instrument optimization.
- Collect and analyze customer feedback for continuous improvement.
- Collaborate with the service team to resolve complex technical issues and ensure customer satisfaction.
- Conduct competitive benchmarking and maintain awareness of technological developments in the industry.
- Contribute to the creation of application notes, case studies, and best practice documents.
- Support new product launches, including demonstration readiness and customer engagement initiatives.
- Ph.D., Master’s, or Bachelor’s degree in Chemistry, Physics, Material Science, Chemical Engineering, Biotechnology, or related disciplines.
- At least 2–6 years of experience in scientific instrumentation, analytical measurements, technical sales, or application support.
- Hands-on experience with analytical instruments
- Strong understanding of measurement principles, data analysis, and scientific method validation.
- Excellent presentation and communication skills — able to clearly explain technical concepts to diverse audiences.
- Proven ability to work cross-functionally across sales, service, and marketing teams.
- Proactive, organized, and customer-oriented, with strong problem-solving ability.
- Willingness to travel for customer visits, demonstrations, and training.
- Minimum 5 of years experience in the field Instrument sales
- Excellent written and verbal communication
- Must have - interpersonal, problem-solving, presentation and organizational skills
- Ability to work independently and responsibly
- High commitment to customer satisfaction
- Willingness to travel throughout India