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IDfy

Posted 26 Oct 2026

Product Support Engineer

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Team
Customer Experience
Posted
26 Oct 2026

About the role

We’ll Get Along If You Have...

  • 0-2years of experience in a product support or technical support role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills, with the ability to troubleshoot and find workable solutions.
  • Ability to prioritize tickets based on urgency and business impact, with attention to detail.
  • Self-motivated and eager to learn and adapt to new technologies.

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