Program Manager

We are looking for young and dynamic graduates for Program Manager roles across different functions within the organisation. Experience in store launch and capacity expansion is a must. You will be responsible for overseeing the execution and delivery of key programs, managing cross-functional teams including internal and external stakeholders, ensuring alignment with strategic objectives, and driving the overall success of our operations. This is a high-impact role that requires a combination of project management expertise, operational insight, and strong leadership skills.

Responsibilities:

• Program Leadership: Manage and lead multiple programs simultaneously, ensuring timely and successful execution. Oversee program timelines, cross-functional collaboration, budgets, and resources to ensure all milestones are met within scope.
• Stakeholder Management: Engage with key stakeholders to define program objectives, provide status updates, and ensure alignment with company goals. Be the primary point of contact for program-related inquiries.
• Data-Driven Decision Making: Use data analytics to monitor program performance, make informed decisions, and track progress toward goals. Regularly report on key metrics and outcomes to senior leadership.
• Client Interaction: In cases of external client projects, liaise with clients to ensure that deliverables meet or exceed expectations and that feedback is integrated into program execution.
• Risk Management: Identify and mitigate risks throughout the program lifecycle, proactively solving problems and providing solutions to keep projects on track.

Requirements:

• 5+ years of experience in operations and program management in Quick Commerce, e-commerce, logistics, or operations outsourcing sectors is valued, but not mandatory.
• Bachelor's degree in Business, Operations, or Engineering from any premier institute.
• A Master's degree in Business will be a plus.

Individuals with very high ownership and ability to execute. What are we looking for? -

• We are a startup in a space which is evolving at an unprecedented pace.
• As much as we try to have defined work areas and expectations, there will still be a lot of surprises.
• The ability to deal with ambiguity is, therefore, a must-have.
• While we greatly value individual brilliance, what will make us shine is our ability to excel as a team.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels of the organisation, are, therefore, highly valued.
• Startups may have their own demands.
• Those who set audacious goals and thrive under pressure are the ideal candidates for the role.
• Any experience in operations and program management in Quick Commerce, e-commerce, logistics, or operations outsourcing sectors is valued, but not mandatory.