About the role
About the Role
We are looking for a proactive and detail-oriented Program Manager to coordinate between the IIT Jodhpur and Masai teams. The ideal candidate will ensure smooth program execution by managing day-to-day coordination, handling documentation, resolving stakeholder queries, and providing operational support.
Key Responsibilities
- Act as the primary point of contact between IIT Jodhpur and the Masai team.
- Coordinate with internal and external stakeholders to ensure seamless program execution.
- Verify and manage student and program-related documentation.
- Handle queries from students, faculty, and internal teams in a timely manner.
- Support onboarding, program operations, and administrative activities.
- Track program progress and ensure timely completion of assigned tasks.
- Maintain accurate records and prepare reports as required.
- Escalate issues proactively and coordinate with relevant teams for resolution.
Requirements
- 1–3 years of experience in Program Management, Operations, Project Coordination, or a similar role.
- Excellent communication and stakeholder management skills.
- Strong organizational and coordination abilities.
- Attention to detail with good documentation skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency in Google Workspace or Microsoft Office.
- Prior experience in the EdTech or education sector is a plus.
Preferred Skills
- Strong problem-solving and analytical skills.
- Ability to work independently and take ownership.
- Customer-first mindset with excellent interpersonal skills.
- Adaptability and willingness to work with cross-functional teams.