Project Lead - Systems

We are seeking a seasoned Site Reliability Engineer (SRE) to join our dynamic team. The ideal candidate will possess extensive experience in supporting complex, large-scale distributed systems. This role requires a strong communicator who is highly skilled in managing production failures, conducting root cause analysis, and driving effective remediation. The SRE will provide 24/7 support as part of the team, ensuring the reliability and performance of mission-critical Java, .NET, and Batch applications deployed across GCP, PCF, and on-premise environments.

• Monitor application, services, and batch availability, responding promptly to s related to performance and availability.
• Conduct thorough analysis of application s, performance issues, and batch job failures, escalating to the engineering team as necessary.
• Initiate and drive technical lines during outages, major incidents, and batch abends, ensuring swift service restoration.
• Effectively manage incidents, problems, releases, and changes to maintain system integrity.
• Own and deliver user stories assigned as part of the sprint, including application code debugging, issue analysis, code fixes, and documentation of SOPs.
• Perform production deployments using CI/CD methodologies and contribute to deployment strategies.
• Build monitoring solutions utilizing APM tools such as Splunk, AppDynamics, Thousand Eyes, ITRS, AppMetrics, MoogSoft, and Kafka.
• Automate day-to-day operational tasks to enhance efficiency.
• Participate in exit reviews to ensure adherence to best practices for code deployment in production systems.
• Provide feedback and recommend improvements to enhance system stability.

• Expertise in large-scale production systems and technologies, including load balancing, monitoring, distributed systems, microservices, and configuration management.
• Solid hands-on experience in troubleshooting and resolving application failures, performance degradation, and various infrastructure issues.
• Proficient in Linux/Unix troubleshooting.
• Strong understanding of networking concepts (TCP/IP, SSL/TLS, IPSec, VPN, etc.), firewalls, and load balancers.
• Experience in scripting languages such as Shell, PowerShell, and Python.
• Strong experience with cloud-based infrastructure (PCF, GCP, AWS, Azure, or others).

• Experience with automation tools and frameworks.
• Familiarity with incident management and monitoring tools.
• Knowledge of best practices in software development and deployment.

Relevant certifications as per industry standards are preferred. A strong educational background in Computer Science, Information Technology, or a related field is also advantageous.

If you are a proactive and skilled SRE looking to make a significant impact in a fast-paced environment, we encourage you to apply and join our team in Hyderabad_Phoenix.

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.
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