About the role
Roles & Responsibilities -
1. Improve SLA by tracking and follow-ups.
2. Escalation management
3. Improve NDR adherence and reduce returns.
4. Improve delivery TAT of Last-mile shipments and ensure minimum cooling time in the chain.
Requirements1. Comfortable in using excel - Intermediate level
2. Willingness to learn
3. Knowledge of Supply chain and Logistics (Preferable)
4. Comfortable in calling
NOTE: This is a 6-days (Mon-Sat) work from office role in Sector-66, Gurugram, Haryana