About the role
JOB DESCRIPTION
Python & PowerShell Automation Expert
Cordance RFP | Cloud NOC | Automation, Integration &
Auto-Remediation
ROLE PURPOSE
ENGAGEMENT CONTEXT
Design and maintain operational
automation connecting monitoring signals to ITSM workflows and approved
remediation across AWS and Azure, reducing manual effort and accelerating
recovery.
.
·Develop Python/PowerShell
automation for cloud operations, diagnostics and remediation.
·Integrate Datadog, CloudWatch,
Azure Monitor and ITSM through APIs/webhooks.
·Automate alert enrichment,
ticket creation/update, health checks and approved remediation.
·Build reusable AWS/Azure
operational scripts and modules.
·Implement validation, logging,
retry, error handling and rollback controls.
·Develop automation runbooks
with prerequisites, risks and rollback procedures.
·Identify high-volume manual NOC
activities suitable for automation.
·Implement approval gates and
guardrails for high-risk actions.
·Maintain version-controlled
automation assets and secure coding practices.
·Test automation in controlled
environments before production.
·Track automation success and
manual effort avoided.
·5+ years scripting/automation
with strong Python and PowerShell.
·AWS/Azure automation using
SDKs, CLI and APIs.
·REST API, JSON, webhook and
authentication concepts.
·Monitoring/observability-to-ITSM
integration.
·CloudWatch and Azure Monitor
automation.
·Cloud operations understanding.
·Production-quality coding with
logging, security and rollback.
·Git/version control and
controlled releases.
·ITIL change controls and
production automation governance.
·Datadog API/workflows.
·Jira Service Management or
ServiceNow APIs.
·Terraform, GitHub Actions or
Azure DevOps.
·AWS Lambda, Azure Functions or
Logic Apps.
·EventBridge/Event Grid and
event-driven architecture.
·AIOps, LLM/RAG or agentic
automation.
·Human-approved auto-remediation
guardrails.
·Operate within defined governance,
security, access-control, change and escalation procedures.
·Maintain accurate operational
documentation, handover records and knowledge assets.