About the role
We are looking for a Quality Assurance professional to manage Quality Management System (QMS) activities, ensure compliance with quality standards, maintain documentation, and coordinate customer complaints. The candidate should have a good understanding of QA processes and be capable of handling responsibilities independently with minimal supervision.
Responsibilities- ● Independently manage and maintain the Quality Management System (QMS).
- ● Handle customer complaints, coordinate with relevant departments, and ensure timely resolution.
- ● Maintain and review quality documentation, records, and reports.
- ● Ensure compliance with applicable quality standards, internal procedures, and regulatory requirements.
- ● Monitor and support the implementation of quality processes and procedures.
- ● Coordinate internal audits, inspections, and corrective and preventive actions (CAPA), as applicable.
- ● Identify quality-related issues and support continuous improvement initiatives.
- ● Ensure timely completion of QA activities with minimal supervision.
- Qualification: B.Pharm / M.Pharm / M.Sc.
- ● 3–5 years of experience in Quality Assurance, preferably in the pharmaceutical industry.
- ● B.Pharm / M.Pharm / M.Sc. qualification.
- ● Good knowledge of QMS, quality documentation, and compliance requirements.
- ● Experience in customer complaint handling and resolution.
- ● Ability to work independently and take ownership of QA activities.
- ● Good communication, coordination, and problem-solving skills.