About the role
The candidate will have responsibilities across the following functions:
Testing Expertise:
- Lead the investigation and translation of business and technical requirements into comprehensive test cases.
- Design, manage, and execute end-to-end testing activities for various projects, ensuring alignment with project timelines and quality standards.
- Develop and maintain detailed test plans, schedules, and resource allocations.
- Develop, execute, and maintain automated test cases and test suites using automation tools.
- Track, report, and manage defects throughout the testing lifecycle, ensuring prompt resolution.
- Prepare and present regular status reports, test metrics, and risk assessments to project leadership.
- Ensure all testing activities comply with organisational policies, industry standards, and regulatory requirements.
Defect and Compliance Management:
- Manage defects throughout their lifecycle, ensuring timely resolution and documentation.
- Identify, manage, and implement remediation for any noncompliance items and deviations.
- Ensure adherence to QA/QE standards and support the implementation of new standards.
- Recognise and identify areas for process, policy, or tool improvement.
Automation Expertise:
- Design and implement automation strategies, tools, and frameworks to enhance testing efficiency and effectiveness.
- Integrate automated testing scripts and strategies with DevOps tools.
Project Coordination:
- Lead and coordinate internal and external testing teams to ensure timely completion of test phases.
- Proactively identify and communicate obstacles or risks that may impact project timelines or success.
- Maintain open communication with stakeholders, provide regular status updates and escalate issues when necessary.
- Ensure all test deliverables are received, approved, and aligned to project timelines, budgets, and goals.
- Serves as the primary point of contact for all testing-related communications among project stakeholders.
- Collaborates with business stakeholders and technology partners to define and execute testing strategies.
- Coordinates with project managers, developers, and external vendors to ensure timely completion of testing phases and alignment with project objectives.
- Communicates technical concepts clearly to non-technical audiences.
- As a QA lead of the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.
- Directly coordinates testing activities across multiple projects and teams within the Enterprise Technology.
- Oversees the testing deliverables for internal staff and external vendors.
- Responsible for managing testing efforts and quality assurance across multiple projects and teams, various geographies and business lines as assigned.
- Responsible for ensuring alignment of testing activities with project timelines, budgets, and overall business objectives.
Requirements:
- 7+ years of QA/QE experience, minimum 3~5 years of experience in a Test Coordination role, with proficient knowledge of the Testing Life Cycle, SDLC, and Defect Management.
- 3~5 years of experience in automation or an equivalent technical role.
- Functional, Integrations, Mainframe, Databases, API/web services test experience.
- Preferably for Financial, Banking, Planning and Budgeting applications.
- Strong Banking Applications knowledge and experience or equivalent.
- Strong Mainframe and/or Hyperion Essbase (Cubes) knowledge and testing experience.
- Strong MS Excel experience and ability to build and use complex templates using advanced features, formulas and functions.
- Integration testing (source system via file transmission hub to downstream system) knowledge and experience, or equivalent.
- Database knowledge - RDBMS (Relational Database Management Systems)/Source-to-Target Mapping (STM).
- Working knowledge of cloud/Azure environment (e. g., Databricks).
- Experience in data warehouse and ETL testing using Oracle, TOAD, PL/SQL.
- Experience in working with AI LLM's - GTP/Claude/GitHub Pilot/Databricks Genie
- Automation Testing (Any tools - Tosca DI/Python/Java/Java Script/Selenium/Robot Framework/Parasoft SOAtest).
- Experience with test management tools (e. g., OpenText AQM, JIRA, Confluence).
- Strong understanding of the Testing Life Cycle, SDLC, and Defect Management processes for application testing and support.
- Good working knowledge of QE processes and standards.
- Ability to build and maintain automated testing scripts and integrate with DevOps tools.
- Experience working as a Program QA Lead for big initiatives.
- Strong investigative and analytical skills for solving complex problems.
- Excellent organisational and time management skills.
- Effective communication skills, able to convey technical concepts to non-technical audiences.
- Experience in managing and leading multiple initiatives as a QA Lead, including the ability to simultaneously oversee and mentor a small team.
- Strong leadership, coaching, and mentorship abilities.
- Collaborative approach, building trusted relationships with stakeholders.
- Commitment to continuous learning and staying current with emerging technologies and industry developments.
Good to Have:
- Experience in Finance or equivalent ERP systems (e. g., PeopleSoft, SAP) is a big asset.
- Experience with automation using Tosca DI and/or Azure Databricks Notebooks is a big asset.
- Planning and Budgeting, Sales Performance and Incentives calculation system experience is a big asset.
- Experience with Power BI.
- Familiar with AI trends and opportunities related to QE.