Quadient Inspire Tool

Location: Bengaluru, India

Experience: 3–6 years

Employment Type: Full-time / Permanent

We are looking for an experienced Quadient Inspire Developer to design, develop, and maintain Customer Communication Management (CCM) solutions. The ideal candidate will have hands-on expertise in the Quadient Inspire suite and a solid understanding of document composition, template design, and omnichannel customer communication workflows.

• Design, develop, and implement customer communication templates using Quadient Inspire Designer, Automation, and Interactive.
• Collaborate with business analysts and solution architects to translate communication requirements into technical solutions.
• Configure and maintain Inspire Scaler, Interactive, and Automation environments.
• Optimize and troubleshoot existing templates, workflows, and processes.
• Ensure consistent branding, layout, and compliance across all generated communications.
• Integrate CCM solutions with enterprise systems (CRM, billing, marketing, etc.) using APIs or data files.
• Participate in code reviews, testing, and quality assurance processes.
• Provide production support and assist in issue resolution and performance tuning.

• 3+ years of hands-on experience in Quadient Inspire Suite (Designer, Scaler, Interactive, Automation).
• Strong understanding of Customer Communication Management (CCM) principles.
• Experience in data mapping, scripting (JavaScript, XML, XSLT), and template design.
• Good understanding of document output formats (PDF, AFP, HTML, print streams).
• Knowledge of version control tools (Git, SVN) and CI/CD practices.
• Experience working with databases (SQL) and data file formats (CSV, XML, JSON).
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

• Experience with Quadient Inspire Dynamic Communications, Cloud, or Interactive for Salesforce.
• Exposure to AWS / Azure for cloud-based CCM deployments.
• Familiarity with Agile/Scrum methodologies.
• Knowledge of other CCM tools (OpenText Exstream, GMC Inspire legacy versions, etc.).