About the role
Opening for one of the reputed FMCG company for the position of Quality Assurance - Chennai
OVERALL PURPOSE OF THE JOB
To ensure superior Quality Assurance through continuous assessment of systems and processes, proactive implementation of improvement plans across vendors, enhancing awareness w.r.t product quality and adherence to product quality norms.
FOCUS AREAS
1. Problem solving – Product Quality Investigation, CAR, CAPA and Process Mapping
2. Improvement in PQRS scores
3. Warehouse Audit rationalization, adherence, corrective actions implementation and sustenance
4. Proactive approach in quality management (Formulation and Implementation of Quality Control Plans – Receiving, In Process and Finished Goods)
5. Focus on increased quality awareness and training for vendors as well as within functions at ESPB
PRINCIPAL ACCOUNTABILITIES
1. Quality Assurance
o Develop, implement and maintenance of a Quality Management System for the business
o Conduct risk analysis, identify critical control points, establish critical limits, monitoring and verification procedures
o For all new product categories, establish manufacturing protocols after completing a detailed process analysis and risk assessment
2. Quality Control
o Drive the quality evaluation team to conduct laid down quality checks as per defined periodicity, sample sizes and methodology
o Share analytics and insights on category wise product quality to the leadership team with action plans to enhance the same
o Continuously review quality control processes and benchmark to best practices in industry and make changes in process where required
o Ensure compliance with all statutory and regulatory norms
3. Process Excellence
o Drive process improvement initiatives across the manufacturing system using structured techniques like Lean & Six Sigma
4. Training & Development
o Train all relevant stakeholders on various quality parameters, its importance to end product as well as relevance to consumer preference
o Equip ITC managers, manufacturing vendors and staff with tools and techniques to drive improvement projects in their respective domains – e.g. statistical process control techniques, problem solving tools etc.
QUALIFICATIONS & EXPERIENCE
Ø Engineering in Mechanical/Chemical/Production
Ø 3+ years of experience in Quality
Ø Candidates from FMCG,Manufacturing