About the role
- Determining in-house quality procedures, standards and specifications.
- Specifying quality requirements of raw materials, consumable material and packing materials with suppliers.
- Monitoring incoming material inspection on time to avoid delay in operations.
- Raise incoming material defect complaint to the vendors and ask further for replacement and CAPA.
- Auditing suppliers quality, system, capability and qualifying to meet the quality requirements.
- Random visit to supplier to educate about quality requirements.
- New vendor development in scope of quality improvement for raw material, consumables material and packing materials.
- Regular vendor audits for Infrastructure improvement, quality improvement, manpower training and organizing, 5S development, system improvement, developing standards, culture development, and process development.
- Verifying incoming material test report and guide/ improve to minimize the error.
- Monitoring inline inspections activity for better process control and further review for any scope of improvement.
- Ensure good 5S at production process floor and overall in plant as well.
- Monitor autonomous activity done or not within time line.
- Ensure PMT/customer specification is readily available at all production processes to refer the customer requirements during production.
- Working with operating / production staff to establish SOP, standards and systems.
- Monitor third party inspection and extend support with Liasoning to relevant department.
- Monitoring pre-shipment inspection at FG store to ensure customer requirements are full filled.
- Determining training needs and executing for subordinates as well as plant level.
- Acting as a catalyst for change and improvement in product quality to enhance customer satisfaction.
- Ensure lab equipments calibration on time and its working conditions.
- Recording, analyzing and distributing statistical information to improve productivity.
- Monitoring performance of department against objective and extend support to achieve.
- Investigate customer complaint and define root cause and CAPA Liasoning with relevant departments.
- Ensure CAPA taken to be implemented in process effectively to sustain quality of product.
- Safety precaution and action considering overall factory /production/customer/process point of view (health, environment, statutory requirement)
- Handle customer technical query, face technical audit and respond within timeline.
- Arrange to prepare development sample, follow-up with production for readiness, guide and check and verified the product quality.
- Ensure new product development and samples sent to customer or BDM on time.