NextHire Try for free

Tata Consultancy Services

Posted 23 Sep 2026

Quality Control - Employee Benefits

Apply with NextHire Auto Apply fills in the application for you.
Team
BUSINESS PROCESS SERVICES
Posted
23 Sep 2026

About the role

Role:  Quality Control - Employee Benefits Industry - Manufacturing Grade - BPO2 Location -  Pune      Desired Competencies (Technical/Behavioral Competency) 
Job Description & Role :  Strong understanding of Hire to Retire lifecycle, specialist in Employee Benefits, claims processing and reimbursement.   Perform quality audits/reviews of all the transactions as per defined sampling methodology.  Validate process compliance against SOPs, process documentation, and client requirements  Identify processing errors, compliance gaps, and control weaknesses.  Document audit observations and provide detailed feedback to operations teams  Ensure adherence to Critical to Quality (CTQ) parameters and quality standards.  Support monthly, weekly, and daily quality reporting activities.  Analyze recurring errors and identify trends impacting process quality  Prepare quality dashboards, scorecards, and management reports.  Assist in Root Cause Analysis (RCA) and 5 Why analysis for quality deviations  Track closure of corrective and preventive actions  Maintain audit records and quality documentation    Addon Requirements 
• Demonstrated proactive, positive conflict resolution skills.  • Excellent analytical and problem-solving skills  • Excellent communicator at all levels  • Intellectual curiosity, appetite to do things better and proactive nature.  

Good-to-Have  • , , BBA, BA /Post Graduate degree in Finance or Accounting/HR  0-5 years of professional experience in Accounts Payables Good understanding of Finance and accounting processes Knowledge of various ERPs’- SAP, MS Office, Advanced Excel
Must Have :  SAP HCM, Travel Claim processing, Reimbursement, SAP, Root Cause Analysis (RCA)
Good to Have : MIS & Reporting, Recruitment Coordination, MS Office, Statutory Compliance
    Desired Competencies (Technical/Behavioral Competency) 
Job Description & Role :   Strong understanding of Hire to Retire lifecycle, specialist in Talent Acquisition for blue collared and white collared employees. Knowledge of maintaining Employee Data Management. erform quality audits/reviews of all the transactions as per defined sampling methodology. • Validate process compliance against SOPs, process documentation, and client requirements Identify processing errors, compliance gaps, and control weaknesses. Document audit observations and provide detailed feedback to operations teams Ensure adherence to Critical to Quality (CTQ) parameters and quality standards. Support monthly, weekly, and daily quality reporting activities. Analyze recurring errors and identify trends impacting process quality Prepare quality dashboards, scorecards, and management reports. Assist in Root Cause Analysis (RCA) and 5 Why analysis fo r quality deviations Track closure of corrective and preventive actions Maintain audit records and quality documentation Addon Requirements Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature.   Good-to-Have  • , , BBA, BA /Post Graduate degree in Finance or Accounting/HR  0-5 years of professional experience in Accounts Payables Good understanding of Finance and accounting processes Knowledge of various ERPs’- SAP, MS Office, Advanced Excel
Must Have :  SAP HCM, E2E H2R domain, Automation, Continuous improvement, RCA, problem solving skills Blue Collar Hiring, Stakeholder Management, SAP HCM, Labour Law Knowledge
Good to Have : Manufacturing Hiring, NAPS/NATS Hiring, Team Management, Compliance Management
Qualifications: BACHELOR OF COMMERCE

85% of jobs are never posted

The AI Outreach Agent writes to recruiters and hiring managers at the companies you pick, from your own Gmail.

Try AI Outreach