About the role
The core responsibilities for the job include the following:
Testing Coordination and Execution:
- Develop, publish, and execute test plans, test cases, traceability matrices, automation scripts, virtualization, status reports, and defect and exit reports.
- Identify and obtain required test data and test environments.
- Develop, publish, and execute testing estimates and manage financials related to testing activities.
- Track and report QA/QE metrics and KPIs such as velocity and defect slippage.
Defect and Compliance Management:
- Manage defects throughout their lifecycle, ensuring timely resolution and documentation.
- Identify, manage, and implement remediation for any noncompliance items and deviations.
- Ensure adherence to QA/QE standards and support the implementation of new standards.
- Recognize and identify areas for process, policy, or tool improvement.
Technical Leadership:
- Provide input, feedback, and challenge to technical designs and assess impacts to testing.
- Identify and implement automation, AI, or other emerging solutions to expedite testing and improve quality.
- Lead the adoption of automation frameworks and tools.
Cross-Functional Realtionship:
- Collaborates with project managers, business analysts, developers, and other stakeholders to coordinate testing activities and ensure alignment with project objectives.
- Works closely with development teams to provide feedback on technical designs and assess testing impacts.
- Interacts with external vendors and tool providers to evaluate and integrate testing solutions.
- Partners with other QA/QE professionals across the organization to share best practices and drive continuous improvement.
Authorities/Decision Rights:
- As a key contributor to the business unit, this job has the authority to recommend changes to business processes to enhance operational efficiency and effectiveness.
Job Dimensions:
- Responsible for the delivery of testing services for assigned projects/initiatives, supporting retail banking, mobile, web-based, UX, API, and accessibility testing.
- Provides technical and process leadership to ensure quality standards are met.
- Supports achievement of business unit goals through effective quality engineering and testing practices.
Requirements:
- 5+ years QA/QE experience, 5+ years development/automation.
- Web/mobile testing, UX, accessibility.
- Experience with web technologies (HTML, CSS, web services).
Must-have skills:
- Proficiency with UI automation tools like Playwright.
- Expertise in Java.
- Writing and executing automated UI test cases.
- Version control (Git), CI/CD integration.
- Test management tools (JIRA, ALM).
- Strong communication and problem-solving skills.
Good to Have:
- API testing (REST/SOAP).
- Mobile automation tools (Perfecto, Appium).
- Experience with Gen AI tools (GitHub Copilot).
- Experience with cross-browser/device testing.
- BDD/TDD practices.