About the role
Requirements:
- 5-9 years of QA/testing experience with strong life insurance domain knowledge.
- Experience in Policy Administration Systems (PAS) implementation, migration, modernization, or support.
- Strong understanding of SDLC, test management, release management, and defect lifecycle.
- Experience in test planning, execution, defect management, and quality governance.
- Proficiency in JIRA, SQL, database testing, data validation, and advanced Excel.
- Experience in API/Web Services testing using Postman, SoapUI, Ready API, or similar tools.
- Experience in production support, incident management, SLA adherence, and service improvements.
- Ability to work with business stakeholders for requirements validation and UAT support.
- Strong stakeholder management, client communication, and onsite-offshore coordination skills.
- Knowledge of quality metrics, risk management, audit compliance, and release governance.
Desired Skills:
- Experience in production support, incident management, SLA tracking, and RCA.
- Exposure to requirement analysis, business process mapping, and UAT support.
- Knowledge of Test Data Management and Environment Management.
- Experience working with global stakeholders across US and Indian insurance markets.
- Exposure to test automation and cloud-based testing environments.
- Knowledge of large-scale data migration validation and PAS modernization/conversion programs.
- Life insurance certifications (FLMI, ALMI, LOMA, or equivalent) preferred.
- Experience in mobile testing, digital channels, customer portals, and agent applications.
- Exposure to AI/GenAI-based testing, quality analytics, and defect prediction.
- Knowledge of Accessibility Testing, Security Testing, and Production Validation.