About the role
Job Description
CE 3 under ENT:R&S NCE PDI/Migration-(0105542)
Description
About Job:
We are hiring a Consulting Engineer 3 -EN to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us.
EXPERTISE / EDUCATION & ADDITIONAL CERTIFICATIONS Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience
Scope:
· Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
· Typically interacts with individual contributors, managers, and customers
· Provides input to Sales team on technology solutions for customers
Consulting Engineer Roles:
· Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
· Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
· Assists customers with integration and implementation of tools, systems and service assurance
· Supports presale activities and translate business requirements into solution design
· Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
· Creates and delivers customer collateral, portals, documentation and knowledge transfer
· Drives customer technology transitions, influencing solution architectures and services
· Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
Specific Responsibilities:
· Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
· Takes leadership role in execution of delivery projects
· Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
· Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
· Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
· Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.
Complexity :
Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward
Consulting Engineer responsibilities include:
Required Skills:
[Must have and should meet all the below standards for qualifying to this role]
· Experience with at least 3 product lines like Catalyst 9000/6500/4500/3850/6800. Engineer must be experienced in and have internal product and/or Architecture knowledge.
· Experience with at least one - Nexus 7K/5K/2K product lines will be an added advantage.
· Working knowledge and experience BGP, OSPF, ISIS, IP/MPLS, QoS, Multicast is a definite plus.
· Experience Implementing /Supporting Layer 2, Layer 3 implementations will be key.
· Hands-on experience in Installation, Configuration and troubleshooting and/or Network Solution designing of Cisco Routers and switches.
· Executing Migration windows and migration projects will be a plus.
· Must have hands-on experience of 4-6 years on Cisco (CSCO) products
· A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels.
· Must have good technical writing skills and have experience in writing test and implementation / Migration plans.
· Skills and experience in working independently.
· Strong interpersonal and teamwork needed
Good to have:
[Good to have or value add to this role]
· Experience on at least 2 product lines like CRS-1/CRS-3, GSR 12000, 7600, ASR9K/ASR1K a plus.
· Knowledge with at least one competitor platform – Nortel, Juniper, ALU a plus.
· Knowledge of Virtualization (VMware, Openstack, Tail-f) technologies is desirable.
· Strong hands-on experience in scripting with Tcl/Expect, Python Java and Perl is desirable.
· Design solutions for low to medium complex requirements on the R&S solutions
· Design awareness on the SDA/SDWAN solution
· Capability to lead design conversations and workshops with the customer and prepare high level and low-level designs
Education and Additional Certifications:
Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience. Advanced degree strongly preferred. Cisco certifications (CCNP, CCIE etc.) would be highly desirable.
Any Graduation