About the role
Job Title:
Manager: Digital Lending Solutions & Automation - RBG
Job Details:
Business Unit: Retail Agri
Team: Business Process Automation -RBG
Reports to: Unit Head - Digital Lending Transformation & Automation
Location: PAN India
Job Function: System automations for Business & Central teams
Role Type: Individual
Direct Reportees: Nil
Travel: Low
Job Band: E1-D1
JD Created: 01-03-2026
JD Updated: 01-03-2026
Version: 1.0
Job Purpose:
Lead digital journey requirement gathering
Collaborate with BTG, vendors for development, integration, testing
Design, execute UAT for automation modules
Monitor platform health, usage, adoption
Provide end-user support, training, feedback
Job Responsibilities:
Lead digital transformation, product automation
Identify, evaluate, implement AI/ML solutions
Manage UAT, ensure solution quality
Maintain platform, applications
Provide end-user support, training
Document, govern processes
Coordinate with vendors, stakeholders
Track enhancement delivery
Educational Qualifications:
Graduation: Any discipline (BCA, BCS, IT preferred)
Post-Graduation: IT / Software preferred
Key Skills:
Communication
Software ecosystem awareness
Analytical skills
Banking product, process knowledge
Planning, organizing
Team player
Resourcefulness
Experience Required:
Minimum 2+ years
IT industry exposure preferred
Banking/financial services exposure preferred
Major Stakeholders:
Internal: RBG Business, BTG/IT, Data Science, QA/UAT, Risk, Compliance, Audit, Support, Senior Management
External: Technology Vendors, Third-party Integrators