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Axis Bank

Posted 23 Sep 2021

RB - Branch Banking:Digital Circle-Customer Fullfilment Team

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Workplace
Hybrid
Posted
23 Sep 2021

About the role

"- Responsible for Sales of Bank's products & Manage Relationships for a Portfolio of customers (both Existing and NTB - New To Bank)

  • Customer service - address walk in customers issues
  • Cross Sell - Investment products like Mutual Fund, Insurance & Current account & Saving account
  • Manage Operations like A/c opening, Fixed Deposit, Lockers, Forex etc.
  • Deepening of existing Current account & saving account relationships and ensure retention of customers
  • Generate referrals from internal database
  • Generate and Review Reports. Handle filing
  • Monitor cash levels, fraud control, etc.
  • Cost Management and staff productivity
  • Branch administration & ATM (onsite) management
  • Branch Operations and Audit Compliance"

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