Regional Head - BBOGINTERNAL USAGE:No. of Vacancies:Reports to:Regional Branch Banking - HeadIs a Team leader?Y/NTeam Size:15-20Grade:VP/SVPBusiness:Department:�Branch BankingSub-Department:BBOGLocation: About BBOGBBOG is responsible for issuing policy guidelines in respect of Branch Operations including issuance of circular instructions covering all operational and regulatory compliance and ensuring conduct of functional training programs for branch operational personnel; implementation of all ongoing & future developments for branch operations. The team would also handle BOHI Platform in coordination with Risk team; Drive Re-KYC completion; Responsible for monitoring and effective control of Currency Chest including maintenance of Cash Balance Limit (CBL) within approved limits, Timely Diversion of Funds and Remittances of Funds and ensure that the remittances made to RBI are as per regulatory norms. Responsible for handling statutory notices received by branches and ensure closure of notices, manage repository of FIR lodged by/against the Bank and track notices received at various departments of the bank. Responsible to handle voucher re-scrutiny (Centralised Re-scrutiny Unit) and exception transactions in customer/office accounts including office account triggers. Also work on processes whereby controls on the branch operations could be digitally monitored and that there is a clear visibility within the quickest possible time of deviations permitted at the branches.AbouttheRole�The Regional Head � BBOG is responsible for managing the entire region for maintaining data and track progress pertaining to NFTR reduction in respect of onboarding, service requests, reduction in complaints, miss selling, and reKYC and have review in these areas at regular intervals.Key Responsibilities� Ensuring that data pertaining to driving BOHI is shared with branches/clusters/circles along with inputs
� Maintain data on weak branches, risk based visits & LOC reports, Track conduct of these activities and actionable emanating therefrom and prepare a review note for putting up to BBO-CO each month
� Ensuring timely MIS & triggers for reversal of outstanding entries in BBO monitored Office Accounts within 15 days
� Monitoring updation of account balances by branches on daily basis and facilitate reconciliation process
� Timely compilation of information and response to various RBBH/CO actionable
� Completion of audit reports within stipulated timelines in respect to mapped branches
� Focus on weak branches for improvement in BOHI score, branch operations, conduct risk based visits and attend to LOC actionable
� Conduct investigation in respect of miss-selling incidents.
� Resolution of escalated complaints within stipulated timelines.
QualificationsOptimal qualification for success on the job is:
� Post Graduation from a recognized institute
� He or She should be a seasoned banker with core banking experience of 15-18 Years
Role Proficiencies:For successful execution of the job, a candidate should possess the following:
� Proficiency in managing large teams with guiding them on key issues and challenges.
� He or she should also have deep understating of how the business works.
� Understanding of core CBS software which will help in resolving the queries raised by the team members and business users.
