RC - Process Solutions Lead

• To manage and direct strategic process improvements and control initiatives for credit processes

�         Automation of Credit processes by modification of systems or Implementation of digital solutions

�         Analyzing requirements gathering, Designing and Implementing Solutions. 

�         Create credit processes from scratch, identify existing process bottlenecks and streamline the same. 

�         Developing required documentation such as process flow diagrams, SOPs, BRDs, KPIs, RACI, gap analysis reports, presentations etc. 

�         Review credit process/ systems from login to sanction. Reinforcing and embed strong control framework around current processes. 

�         Modify processes as per new requirements / regulatory / audit / to increase STP. Responsible to raise CRs with BSG / IT for any changes in systems.

�         Also manage change requests raised by the end users (Credit Team) with liaison with BSG and IT teams

�         Manage life cycle of change requests

�         Track the project from initiation to final execution (Go-live) with a detailed project plan to monitor and track progress

�         Ensure end to end and transparent co-ordination between the relevant stakeholders i.e. BSG, Credit Team and IT, for a successful and quick implementation of Change request

�         Be involved in the UAT testing and make sure of closure of all the defects raised, if any.

�         Finalizing, arranging and being an active participant of SOP walkthrough, to all the relevant stakeholders before rollout of any change request in production

• Post implementation of any change request in production, ensuring sanity testing completion and signoff from the end users
• Create and maintain comprehensive documentation related to any CR/Projects
• Regular project status updates to top management and internal stake holders
• Responsible for billing activities of large vendors like CIBIL Transunion, Experian, Creditvidya etc
• Responsible for budgeting and monitoring of Cost items/ manpower budget for Retail Credit

�         Responsible for regular presentations to Senior Management on Credit team performance (Login/Sanction/ Delinquency/ STP / ProjectsEnsure timely completion of key deliverables, audit queries and adherence to the corporate retail policy/ scheme.

Optimal qualification for success on the job is:

�         Graduation/ Post- Graduation (MBA/ CA preferred) from a recognized institute

�         Experience of atleast 10-15 years in Retail credit processing/ retail credit automation/ digitization.

For successful execution of the job, the candidate should possess:

�         Knowledge of credit, relevant industry and product trends

�         Knowledge of regulatory guidelines and norms

�         Knowledge of Origination systems/Fintech/Digital services available in the market.

�         Should have worked on Finnone/ Newgen/Blaze advisor/finnacle.

�         Knowledge of co-lending/FLDG systems and processes.

�         Good communication (both verbal and written) skill in both English and the local language

�         Ability to handle pressure and meet deadlines