About the role
Manage Receivables for the allotted set of customer Process Compliance Adhere to the laid down processes for repayment and relationship management with customer. Repayment Efficiency reduces the OD in the branch. Ensure payments are collected in time Continues Follow-up on Collection with the customer Customer Interaction(Locate and Notify customers of delinquent accounts Customer Traceability (Trace delinquent customers to new address) Branch Co-ordination (Locate and monitor overdue accounts) Receive payments and post amounts paid to customer account. Coordinate with insurance companies to check on the status of insurance claims.