About the role
Role: Regional Capacity Lead (RCL)
Location: Mumbai / Chennai
Exp Range : 10 to 12 Yrs
Must-Have
Good communication skills (written/verbal)
Proficiency in Regional/Local Language written/verbal
Experienced in interacting with distributors/retail agencies
Experience in conducting infra/building audits across channel partners.
Role required to work for extended working hours as situation demand
Role Required for Extensive Travel within Zone/Region/Hub
Responsibilities:
1 Complete ownership of infra expansion for the zone/region/state/city
2 Supervision & Monitoring, Training and development of team members engaged in Capacity Expansion
3 Responsible for searching for new LISP/IDZ/LTL partners within the zone/region/state/city and onboarding them as per the process.
4 Visiting and evaluation of proposed sites for Exam related infrastructure as per the define TCS iON guidelines
5 Overall owner for conducting Admin Audit (Part of Standard LISP Audit) in the overall zone/region/state/city
6 Ownership for completion and coordination of 4/5 Stage Audit (Power/Networking/Ops/Admin/legal) in the overall region
7 Submission of completed Audit Reports in the overall zone/region/state/city and maintain proper record of all documents/report/audits
8 Complete ownership on coordination for BGC & DD Documents with Partner & Internal teams
9 Ensure compliance to digital platform process/formalities
10 Follow up and closure of Audit Observations related to Infra with relevant stakeholders i.e. Partners/Owners/internal teams
11 Coordinate and manage LOI/Agreement processing for all exam related infrastructure (LISP/IDZ/LTL)
12 Maintain and monitor legal compliances for all Venues
13 Publish regular dashboard on Key performance parameters to Regional Admin Head and Senior Management on need basis