About the role
Ensure adherence to quality standards in the region and explore & implement best quality practices in order to enhance overall product quality of UltraTech RMC and focus on VAC product growth.
Job Context & Major ChallengesDriven by strong economic growth, construction industry in India is booming resulting in increase of RMC consumption. Various MNCs in partnership with international consultants are executing projects which are challenging, complex and time-bound. RMC offers high-tech solutions to cater to the needs of such projects. This requires techno-marketing skills to understand the dynamic customer needs and deliver superior quality with focus on special products.
Key Result AreasKRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Business Development1. Create technical presentations for key customers with detailed technical specifications, quality analysis and requirements of the clients.2. Educate the customers on technical parameters of concrete so that they have a better understanding of the product usage and functionality
3. Understand specific requirements of key accounts, explore and present VAC products to them explaining advantages and technical specifications.KRA2Customer Feedback1. Visit customer/ site periodically to gather feedback and identify areas of concern
2. Attend product quality grievance of customers which are above the scope of plant level or investigate key customer complaints and implement corrective actions
3. Resolve customer complaints regarding strength and durability of the productKRA3Customer Management1. Provide detailed mix design calculation, physical and chemical analysis of raw material to customer as and when required
2. Provide consolidated customer feedback analysis of all plantsKRA4Industry Analysis
Planning & Budgeting1. Monitor product innovations and new construction practices, conduct technical meets and participate in technical presentations in the zone/region for influencers (e.g. Architects, Engineers, Consultants etc.) and explore opportunities for promoting techno
1. Prepare, consolidate and analyze region plan and budgetKRA5Product Development1. Generate mix and competitor data at plant level for further analysis
2. Analyze compiled mix design data and raw materials used, compare between UltraTech and its competitors brand of cement to assess and make comparative analysis to bring economy and optimization in mix design cost
3. Design & develop new VAC Products as per the market trends, customer needs etc. to create a product differentiation for UTCLKRA6Product Testing1. Conduct statistical analysis of cubes strength results and monitoring performance of the products
2. Conduct trials for VAC Products to check various functional parameters
3. Collaborate with third party testing for the cubes as and when requiredKRA7Production Execution
Sales
Vendor Management - Raw Materials1. Ensure VAC orders to each plant are executed in time and as per required specifications
1. Achieve the sales target in terms volume, product mix & segment ratio at agreed price positions to achieve maximum realization for the region
1. Liaison with raw material suppliers for the quality/approval of raw material