Relationship Manager-Agri SME

1. POSITION DESCRIPTION

JOB TITLE

Relationship Manager-Agri SME Lending

GRADE

M

DEPARTMENT

Agriculture Banking

LOCATION

Region/Branch

SUB-DEPARTMENT

Business

TYPE OF POSITION

Full-time

REPORTS TO

Circle Manager-Agri SME Lending

REPORTING INTO

1. ROLE PURPOSE & OBJECTIVE

1. As RM, He/she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits for Agri SME business.

2. This role seeks to drive business volume through the self-sourcing, branch collaboration or through DSAs.

1. SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

• Monthly Business volume as per the business target, having average productivity of Rs 35 –50 lacs

• X-Bucket Collections as per defined norms

• Insurance cross-sell

• Family SA and Business CA sourcing

• Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.

• Maintains Daily sales report and sharing with supervisor.

• Maintains DSA tracker for pay-out processing

1. KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

• Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established

• Identification and development of DSA channel, around the defined distance of the Sitting Hub

• Provides regular updates and training to DSA channel; Ensure payout to DSA are on time

• Create Awareness in the market through direct and indirect marketing

• Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities

Customer

• Identification and Fitment of Customer to USFB policy, through understanding of customer financial statements (P&L, B/S) and financial ratio calculation; GST records and Bank statements

• Ensure customers are educated about all products/services offered by USFB.

• Ensure lower customer attrition by providing different products as per customer requirement.

• Focus on lower TAT as per laid down standards.

Internal process

• Ensure delinquency is within norms and does X-Bucket collection.

• Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD.

Learning & Performance

• Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch.

• Ensure adherence to training man-days/ mandatory training programs for self.

• Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

Bike or scooter with smart phone is mandatory for the role

1. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

• Any Graduate

Experience (Years and Core Experience Type)

• 2-4 years of experience in Agriculture SME banking or Mortgage sales

• At least 2-year experience in Banking sales segment (Vertical with Loan Ticket size > Rs 10 lacs)

Certifications

• NA

Functional Skills

• Good Understanding Financial statements including P&L, B/S, Cash Flow and Audit report.

• Financial ratio understanding like Current ratio, Gearing, Inventory days and such. Familiarity with Excel

Asset Requirement

• 2-Wheeler & Android Smart Phone

1. KEY INTERACTIONS

INTERNAL

EXTERNAL

• Supervisors – Circle / Cluster Manager, RBM

• Credit Manager, Legal Manager, Internal Valuer

• CAD

• Operations

• Product

• DSA

• Legal & technical vendors

1. Assets Requirement Details

Desktop with

i5 configuration

Laptop with

i5 configuration

Laptop with

i7 configuration

MS office

Email EP2 + ATP + Mvision

Email Kiosk + ATP + Mvision + Archival

Email on phone

VPN

MS Team

Mobile

Bio Metric + MDM

No

Yes

No

Yes

No

No

Yes

No

No

No

No

1. Application Access Requirement Details

S.N.

Application Name

Access Required

(Yes/No)

Type of Access/ Role

(Read/Write/ Maker/Checker/Authoriser)

Remarks (If Any)

1

Credpro

Yes

Maker

PREPARED BY: Alok sharma

DATE: 

REVIEWED BY: Murali Chari

DATE: 16-08-2025

LAST UPDATED BY: TM Team

DATE: 17-11-2025