About the role
Business Development & Sales Generate Affordable Housing Loan leads through direct sales activities. Source new customers through field visits, referrals, builders, brokers, and channel partners. Achieve monthly, quarterly, and annual disbursement targets. Promote housing loan products and cross-sell other financial products. Customer Relationship Management Build and maintain strong customer relationships. Understand customer requirements and recommend suitable loan products. Provide end-to-end assistance during the loan application process. Ensure high customer satisfaction and timely query resolution. Channel Partner Management Develop and maintain relationships with builders, real estate agents, DSAs, and connectors. Conduct regular meetings with channel partners to generate business opportunities. Organize marketing activities and customer acquisition campaigns. Loan Processing & Documentation Collect and verify customer documents as per company policies. Coordinate with Credit, Legal, Technical, and Operations teams for smooth loan processing. Ensure accurate data submission and compliance with KYC norms. Track application status and facilitate timely sanction and disbursement. Portfolio Quality & Compliance Maintain portfolio quality by sourcing eligible customers. Adhere to company policies, regulatory guidelines, and compliance requirements. Monitor customer repayment behavior and support collection teams when required.