Relationship Manager Business Accounts

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Business Accounts

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

• Reporting Designation: #*Reporting Designation*#
• Reporting Department: #*Reporting Department*#

Educational qualifications preferred

#*Education and Experience*#

• Category: #*Category*#
• Field specialization: #*Field specialization*#
• Degree: #*Degree*#
• Academic score: #*Academic score*#
• Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

• Industry: #*Industry*#
• Role: #*Role*#
• Years of experience: #*Years of experience*#

• Develop and maintain strong relationships with business account clients to understand their financial needs and provide customized banking solutions.
• Identify and pursue new business opportunities within the assigned territory to expand the bank’s business account portfolio.
• Conduct detailed financial analysis and risk assessment of business clients to ensure creditworthiness and compliance with bank policies.
• Collaborate with internal teams including credit, operations, and product specialists to deliver seamless service and resolve client issues promptly.
• Prepare and present business proposals, negotiate terms, and close deals to achieve sales targets and revenue growth.
• Monitor account performance regularly and provide clients with insights and recommendations to optimize their banking relationship.
• Ensure adherence to regulatory requirements and internal controls while managing business accounts.
• Organize and participate in client meetings, business events, and networking activities to enhance the bank’s market presence.
• Maintain accurate records of client interactions, transactions, and account status using the bank’s CRM and reporting tools.
• Provide training and guidance to junior team members and contribute to continuous improvement initiatives within the sales department.

• Business Account Management
• Financial Analysis and Credit Assessment
• Client Relationship Building
• Sales Negotiation and Closing
• Regulatory Compliance in Banking
• Risk Management
• CRM Software Proficiency
• Market Research and Business Development
• Communication and Presentation Skills
• Team Leadership and Mentoring

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
• Minimum of 5 years of experience in business banking or financial services sales with a proven track record of managing business accounts and achieving sales targets.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities

• Physical: #*Physical*#
• Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific requirements

• Travel: #*Travel*#
• Vehicle: #*Vehicle*#
• Work Permit: #*Work Permit*#

Other details

• Pay Rate: #*Pay Rate*#
• Contract Types: #*Contract Types*#
• Time Constraints: #*Time Constraints*#
• Compliance Related: #*Compliance Related*#
• Union Affiliation: #*Union Affiliation*#