About the role

POSITION DESCRIPTION

JOB TITLE Relationship Manager-SCF GRADE M DEPARTMENT SOUTH MICRO, SMALL AND MEDIUM ENTERPRISES DLSCF LOCATION #*Current Office Location*# SUB-DEPARTMENT NA TYPE OF POSITION Full-time REPORTS TO #*Reporting Designation*# REPORTING INTO NA ROLE PURPOSE & OBJECTIVE Join Ujjivan Small Finance Bank's SOUTH MICRO, SMALL AND MEDIUM ENTERPRISES DLSCF department as a key client relationship professional responsible for managing and expanding the bank's portfolio of small and medium enterprise clients. This role demands a strategic approach to client engagement, credit assessment, and portfolio management to drive business growth while ensuring compliance with regulatory standards. The ideal candidate will leverage deep industry knowledge and financial expertise to deliver tailored financial solutions, foster long-term partnerships, and contribute to the bank's mission of financial inclusion and sustainable development in the MSME sector. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Not Applicable Not Applicable KEY DUTIES AND RESPONSIBILITIES OF THE ROLE

Develop and maintain strong relationships with MSME clients to understand their financial needs and provide customized banking solutions.
Conduct thorough credit appraisals and risk assessments to evaluate loan proposals in alignment with the bank’s credit policies.
Manage the end-to-end loan lifecycle including application processing, documentation, disbursement, and monitoring of accounts.
Identify and pursue new business opportunities within the MSME segment to achieve assigned portfolio growth targets.
Collaborate with internal teams such as credit, operations, and compliance to ensure seamless service delivery and adherence to regulatory requirements.
Monitor client accounts regularly to identify early warning signals and implement proactive measures to mitigate credit risks.
Prepare detailed reports and presentations on portfolio performance, client feedback, and market trends for senior management review.
Educate clients on the bank’s product offerings, digital banking platforms, and financial literacy to enhance customer engagement and satisfaction.
Represent the bank at industry events, local business forums, and community outreach programs to strengthen brand presence and network.
Ensure strict compliance with all internal controls, audit requirements, and statutory regulations governing MSME lending.

MINIMUM REQUIREMENTS OF KNOWLEDGE AND SKILLS

Educational Qualifications

Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum 5 years of experience in relationship management or credit roles within the banking sector, specifically dealing with MSME clients.

Experience #*Education and Experience*# Certifications #*Required Certification/s*# Functional Skills

MSME Credit Appraisal
Client Relationship Management
Risk Assessment and Mitigation
Loan Portfolio Management
Financial Analysis and Reporting
Regulatory Compliance in Banking
Business Development in MSME Sector
Negotiation and Communication
Digital Banking Solutions
Financial Literacy Training

Behavioural Skills

MSME Credit Appraisal
Client Relationship Management
Risk Assessment and Mitigation
Loan Portfolio Management
Financial Analysis and Reporting
Regulatory Compliance in Banking
Business Development in MSME Sector
Negotiation and Communication
Digital Banking Solutions
Financial Literacy Training

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Relationship Manager-Supply Chain Finance

About the role

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