About the role
- Greet and welcome clients as soon as they arrive at the office, ensuring they feel comfortable and valued
- Direct clients to the appropriate lawyer or office within the firm
- Answer, screen, and forward incoming phone calls while providing basic information when needed
- Maintain office security by following safety procedures and controlling access via the reception desk
- Receive, sort, and distribute daily mail and deliveries
- Schedule and confirm appointments, manage calendar for attorneys
- Ensure the reception area and all common areas are tidy and presentable, with all necessary stationery and material
- Perform administrative tasks, such as filing, photocopying, transcribing, and faxing
- Process client payments and maintain financial records
- Assist with legal document preparation as required
- Order office supplies and keep inventory of stock
Requirements
- Proven experience in a receptionist or administrative support role, preferably within a professional services environment.
- Strong communication skills with the ability to interact professionally with diverse clients and staff.
- Proficiency in office management tasks, including calendar scheduling, data entry, and document preparation.
- Excellent organizational abilities with a keen attention to detail and the capacity to manage multiple priorities.
- Familiarity with standard office equipment and software, including filing systems and communication tools.
- A commitment to maintaining confidentiality and adhering to security procedures.
- The ability to work independently and collaboratively within a fast-paced legal setting.