About the role
- Act as the primary liaison between the organization and its clients, ensuring clear and consistent communication.
- Develop and nurture long-term professional relationships to enhance client retention and satisfaction.
- Identify potential business opportunities and collaborate with internal teams to address client needs effectively.
- Monitor market trends and competitor activities within the Pilibhit area to inform strategic relationship management approaches.
- Prepare and present reports on client interactions, performance metrics, and feedback to senior management.
- Resolve client inquiries and concerns promptly, ensuring a seamless and positive customer experience.
Requirements
- Possess a minimum of 0 to 2 years of professional work experience in client-facing roles or marketing.
- Demonstrate strong interpersonal and communication skills with the ability to build rapport quickly.
- Show a solid understanding of marketing principles and client relationship management strategies.
- Exhibit excellent problem-solving abilities and a proactive approach to addressing challenges.
- Be based in or willing to relocate to Pilibhit, Uttar Pradesh, with a willingness to travel as needed.
- Hold a relevant bachelor's degree or equivalent qualification in business, marketing, or a related field.