About the role
Property: (Resort Property)
Location: Nainital / Uttarakhand
Salary: ₹1,00,000 – ₹1,50,000 per month (Negotiable up to ₹2,00,000 for top-tier candidates)
Perks & Accommodation: Family Accommodation Provided
Reporting To: General Manager / Management
Position Overview
We are seeking an experienced, highly polished, and commercially astute Executive Housekeeper Manager to head and elevate the complete housekeeping operations at 5 star Resort. The ideal candidate will come with strong luxury resort exposure, exceptional leadership capability, and a proven track record of maintaining world-class hygiene, room audit, and aesthetic standards.
Eligibility & Ideal Candidate Profile
Property Background: Candidates strictly from luxury resort properties.
Target Brands & Designations:
Oberoi / Aman: Currently working as a Housekeeping Manager (or above).
Sujan / Evolve Back: Currently working as an Executive Housekeeper or Housekeeping Manager.
Preferred Gender: Male candidate preferred (due to operational requirements).
Personality & Communication: Exceptional grooming, strong leadership presence, and fluent spoken English communication skills.
Key Responsibilities & Duties
Departmental Leadership & Operations
End-to-End Ownership: Head the entire Housekeeping department, supervising all housekeeping staff, setting operational standards, and driving high team morale.
Daily Inspections: Conduct routine checks and audits of guest rooms, public areas, and back-of-house facilities to ensure pristine cleanliness, readiness, and alignment with 5-star resort standards.
Turnaround & Operations: Lead operational execution for group arrivals, departures, and VIP guest exits to ensure smooth, high-touch experiences.
Budget & Cost Control: Manage departmental budgeting, track overheads, and control operating expenses without compromising service quality.
Inventory & Vendor Management
Inventory Control: Oversee stock management of linens, guest amenities, cleaning chemicals, uniforms, and housekeeping machinery. Maintain optimum par stock levels.
Vendor Operations: Coordinate with suppliers and vendors for high-quality procurement, auditing store requisitions, quality checks, and product expiry dates.
Team Training & People Development
Staff Upskilling: Plan, schedule, and execute regular training programs for existing and newly onboarded housekeeping staff, especially local talent, to build a refined hospitality culture.
Performance Reviews: Provide direct reports with timely feedback, performance evaluation, and team rosters (including long hours/break shifts during peak operations).
Key Skills Required
Luxury Resort Housekeeping Operations
Room & Public Area Hygiene Audits
Inventory & Vendor Management
Departmental Budgeting & P&L Control
Staff Training & Team Leadership
Guest Relations & Service Recovery