About the role
Established more than two decades ago, the lab has been at the forefront of computer science research in India and has been home to world class talent and projects. Own and support research infrastructure spanning cloud, GPUs, workstations, servers, and development environments (like Github). Manage technical support for internal and external events. Design and implement automation to improve reliability, security, and research productivity. Build tools, scripts, and workflows using Python, PowerShell, Azure, and DevOps technologies. Serve as a trusted advisor on deployment architectures, hosting options, access control, security, and operational best practices. Partner with researchers and engineers to identify bottlenecks and develop scalable solutions. Oversee technical contract staff to own and support physical infrastructure like network, telephone and printers. Contribute to shared tooling, infrastructure, and, where appropriate, research projects and prototypes. Coordinate across engineering, procurement, security, compliance, and IT teams to deliver complex technical solutions. Required 5+ years of experience in any of infrastructure engineering, technical operations, DevOps, systems engineering, or software development. Strong hands-on experience with Linux and/or Windows administration. Experience with Azure or other cloud platforms. Proficiency in communication and content management platforms like Teams/Sharepoint. Proficiency in Python, PowerShell, or similar scripting languages. Strong understanding of security fundamentals, access control, identity management, and enterprise security practices. Excellent communication and stakeholder management skills. Experience with GPUs, AI/ML infrastructure, or high-performance computing. Experience troubleshooting complex hardware, software, and cloud environments. Experience contributing to software or research projects. Experience with procurement policies and practices including budgeting/forecasting. Experience managing support teams.