About the role
As the Restaurant Manager at Popo Ventures, you are the conductor of our daily symphony. You will lead a high-performing team to deliver an exceptional guest experience while maintaining rigorous operational standards. We are looking for a "hands-on" leader—someone who is equally comfortable analyzing a P&L statement as they are stepping onto the floor during a busy Friday night rush to support the team.
RequirementsRoles & Responsibilities:
Assist in the hiring and training of new employees as well as the continuous training of existing staff
Oversee both front and back of house operations.
Maintain high-quality food standards
Provide exceptional customer service and lead staff to do the same.
Respond to customer complaints quickly and resolve them effectively
Develop strategies for improving our customers’ dining experience
Work with staff to project future needs for kitchen supplies, bar products, goods, packing and cleaning products.
Maintain inventory of all needed supplies
Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
Manage the work schedules of our restaurant’s staff
Ensuring online orders are correctly done with packing and dispatching.
Ensuring the team follows all SOPs and checklist of the outlets.
Assisting in various report generation of the outlet.
Benefits
- PF + ESIC
- Free Meals
- 50% off on all our Brands outlets