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smartworkconsultants

Posted 24 Oct 2026

Retail Sales Head - Food

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Employment
Full time
Posted
24 Oct 2026

About the role

A chain of Restaurant/ QSR is looking for dynamic sales leader with strong experience in retail operations, revenue growth, and customer experience.


Key Responsibilities
  • Develop and implement retail sales strategies to achieve revenue and profitability targets.

  • Manage sales performance across restaurant outlets, QSR branches, and food retail locations.

  • Monitor daily sales, average billing value, customer footfall, and outlet performance.

  • Identify opportunities to increase revenue through promotions, upselling, cross-selling, and local marketing.

  • Lead, motivate, and train outlet managers and sales teams to achieve business targets.

  • Monitor customer satisfaction, service quality, and customer feedback.

  • Coordinate with operations, kitchen, marketing, procurement, and finance teams.

  • Analyze sales reports, budgets, margins, and outlet-wise performance.

  • Support new outlet launches, market expansion, and local business development.




Requirements✔️ Strong retail sales and business development skills
✔️ Experience in QSR, restaurants, food chains, or food retail
✔️ Multi-outlet sales and team management
✔️ Sales forecasting, budgeting, and revenue optimization
✔️ Customer relationship management and complaint resolution
✔️ Upselling, cross-selling, promotions, and local marketing
✔️ Sales analysis, MIS reporting, and KPI tracking
✔️ Leadership, communication, negotiation, and problem-solving skills
✔️ Knowledge of POS systems, Excel, and sales reporting tools
Preferred Experience
  • 12+ years of experience in retail sales, preferably in QSR, restaurant chains, or food service.

  • Experience managing multiple outlets, sales teams, and revenue targets.

  • Graduate / MBA in Sales, Marketing, Business Administration, or a related field preferred.


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Benefits✔️ Attractive salary based on experience
✔️ Performance-based incentives
✔️ Leadership role with business growth opportunities
✔️ Exposure to multi-outlet operations and expansion
✔️ Career advancement in the food and hospitality industry


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