About the role
• Should work closely with Regional Sales /Directors and Leaders in building region-wise/account-wise plans to achieve business order intake targets
• Work closely with customers, understand and capture requirements, including being completely responsible and accountable for RFI/RFPs from a solution perspective
• Defending bid/ proposal at customer location alongside members of the sales team
• Translating customer requirements into cost inputs for the term sheet build for an opportunity
• Engaging in consultative and insight-driven discussions with any level of the client’s leadership team, up to and including CxO level, to position Subex’s Revenue Assurance products and services
• Driving an end-to-end presales project to identify opportunity, perform a feasibility study, build an RFP response, own bid defence, define the win strategy and client solution, and develop a proposal and win customer due diligence
• Responsible for active external representation of the company. Such involvement may include frequent sales preparation and presentation, conference presentations, and user group presentations Accountability and Authority:
• Accountable for achieving the Order Intake target for RA solutions
• Accountable for the development and progression of the pipeline
• Accountable for proposal accuracy, quality and bid defence
• Authority to decide the right approach and solution for opportunities
• Accountable for providing technical qualification of Sales opportunities
• Accountable for account planning jointly with Sales and Fulfilment
• Accountable for creating proposals in response to RFP/RFI/demos/POC’s Experience:
• 8 or more years of experience as a Sr consultant, Sr. business analyst, SME, Implementation Engineer, Presales Consultant in telecom Revenue Assurance and or Billing and or BSS Solutions • Understanding of critical operational processes within a telecom operator, including Quote-to-Cash business assurance, fraud management, revenue assurance, wholesale and enterprise billing and partner management • Excellent understanding of finance-related/BSS telco domains, including Billing, ERP, CRM, Cost Management
• Understanding of complex software systems and architectures
• Understanding of AI/GenAI/ AI Agents and their impact on Telecom Operations
• Excellent understanding of evolving telco landscape, including 5G, Cloud Transformation, and Digital Transformation
• Understanding of change management. What mix of people, processes, systems and data is necessary to make a project successful?
• Experience with at least one major telco transformation program and deep insights into why the project was either measurably successful or a failure. Skills and Competencies:
• Ability to see the big picture, zoom in & zoom out as necessary
• Empathy for the customer. Demonstrate understanding of the customer’s operating environment, leveraging deep domain expertise and experiences. Apply this understanding to drive mutually beneficial outcomes.
• Fine-tuned listening skills. Understanding comes from effective listening.
• Workshop and meeting facilitation. Confidence and competence to identify key insights and drive actions, while not stifling ideation.
• A business bent of mind
• Analytical Skills – analyse information from a confluence of business and technical sources
• Ability to thrive in ambiguous environments. Be the one who drives clarity, not waits for it.
• Outstanding communication, presentation, and documentation skills
• Fluent in written and spoken English Education:
• Bachelor’s Degree/BTech in Computer Science, Electronics, Telecommunications, Electrical Engineering, or equivalent
• MBA is a plus
• Finance or accounting degree or certificate is a plus Note: Please ignore the salary levels mentioned on the job board